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9.3 / 10 Guest Rating

Fenix West

2141-22 Kitanomine-cho, Furano, Hokkaido,, Furano, jp

Fenix West - main view

About the Property

Luxurious Accommodation with Modern Amenities

Comfort and Convenience
The units at Fenix West are designed to provide ultimate comfort with amenities like air conditioning, flat-screen TV, and a fully equipped kitchen. The private bathrooms are equipped with a shower and a hairdryer for added convenience.

Family-Friendly Facilities
With a family-friendly restaurant, coffee shop, and bar on-site, guests can enjoy delicious meals and drinks without having to leave the hotel. The cozy atmosphere and variety of dining options cater to guests of all ages.

Ski Lover's Paradise
For ski enthusiasts, Fenix West offers a ski equipment rental service, ski-to-door access, and ski storage space. Located in a prime spot for skiing, guests can easily access the slopes and enjoy a day filled with adventure.

Experience luxury, comfort, and adventure at Fenix West. Book your stay now for an unforgettable experience.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Ski storage
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Housekeeping service is offered every 2 days. Any evidence of smoking or loss to the property caused by guests from smoking will incur a charge of a minimum of JPY 100,000. This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.3
Exceptional354 verified reviews
AI Summary

Guests highly rate the friendly and helpful staff and frequently praise the spotless and modern rooms.

Categories

Cleanliness9.7
Service10.0
Location8.7
Room Quality9.7
Amenities9.2
Value for Money9.2
Food and Beverage8.2
Overall Experience9.7

Select topics to read reviews

J
Jin JensgSG
Verified booking
extended_group
Standard Room
Stayed in Sep 2, 2025

"Great stay in Furano; great for families and groups"

10.0

We booked a three-bedroom apartment, each of the bedroom has an ensuite toilet. The kitchen is well equipped, and with a washer-dryer for us to do laundry. The beds were comfortable, and the shower was good. There’s a cafe just downstairs that serves good coffee and toasts.

Parking spaces right in front of the hotel are limited. We had to park at another hotel on both nights when we were there.

Helpful?
S
SebastianchCH
Verified booking
solo_traveller
Standard Room
Stayed in Sep 2, 2025

"Great!"

9.0

Very good

Lights

Helpful?
A
AllanauAU
Verified booking
family_with_children
Standard Room
Stayed in Sep 1, 2025

"A very peasant stay in a high quality, delightful apartment."

10.0

The property appears a newly completed property and everything was in a spotless condition. The apartment has high quality appointments making it very comfortable.

Nothing

Helpful?
C
CHIA CHItwTW
Verified booking
family_with_children
Standard Room
Stayed in Sep 1, 2025

"Exceptional"

10.0
Helpful?
I
IDhrHR
Verified booking
couple
Standard Room
Stayed in Aug 28, 2025

"Overpriced, wouldn’t come back! Very western place!"

6.0

Room itself was beautiful. Spacious. Quiet location, which we liked. Laundry room free of charge. Very nice toiletries.

Overpriced! Especially compare to other places we traveled around Japan (for nearly two months). Uncomfortable pillows (too small for the size of the bed). Bed is very soft (not for everyone). They don’t do daily cleaning which is shocking for the price they charged. We paid half the price in other places and got the cleaning services (everywhere around Japan). Personally I didn’t like the “western” feeling. We expected more authenticity so that was a disappointment. Staff was mainly western. Apparently the rooms are privately owned which is nothing to do with us, but lady upon arrival seemed more worried about looking after the owners property than guest comfort. Didn’t feel very welcoming. We stayed for only two nights but already next morning (over 24h before supposed check out) we received goodbye message asking to give a positive feedback. Not something you should do if expecting positive review.

Helpful?
W
Wing ManhkHK
Verified booking
family_with_children
Standard Room
Stayed in Aug 28, 2025

"Exceptional"

10.0

房間非常乾淨、所有設備好新,廚房設備齊全、浴室大、有洗衣機、電熱板,有機會會再去住

Helpful?
C
CHUN CHENtwTW
Verified booking
couple
Standard Room
Stayed in Aug 25, 2025

"Exceptional"

10.0
Helpful?
L
LI-WENtwTW
Verified booking
family_with_children
Standard Room
Stayed in Aug 24, 2025

"完美的房間"

10.0

環境設施、景觀超棒!! 服務人員Jessica親切、貼心!

Helpful?
Y
YUCHUNtwTW
Verified booking
extended_group
Standard Room
Stayed in Aug 23, 2025

"Exceptional"

10.0
Helpful?
B
Bo-YentwTW
Verified booking
couple
Standard Room
Stayed in Aug 22, 2025

"Exceptional"

9.0
Helpful?