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8.7 / 10 Guest Rating

El Refugio de San Matías

23 San Matías San Javier, Guanajuato, mx

El Refugio de San Matías - main view

About the Property

City Views and Family-Friendly Accommodation
Enjoy stunning city views at El Refugio de San Matías in Guanajuato. With family rooms and a sun terrace, this property offers a comfortable stay for all.

Modern Amenities and Comfort
Each unit comes with a private bathroom, safety deposit box, and free WiFi. Some rooms even boast balconies and mountain views, while all feature a cozy seating area and flat-screen TV.

Convenient Location and Nearby Attractions
Located near popular landmarks such as Union Garden and Juarez Theater, this aparthotel is the perfect base to explore Guanajuato. Don't miss out on experiencing the charm of La Paz Square just a short distance away.

Book now for a memorable stay at El Refugio de San Matías!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Terrace
Family rooms
Express check-in/check-out
Airport shuttle
Soundproof rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.7
Excellent86 verified reviews
AI Summary

Guests highly rate the clean and comfortable rooms and frequently praise the responsive service.

Categories

Cleanliness7.9
Service9.4
Location8.9
Room Quality8.4
Amenities7.9
Value for Money8.9
Food and Beverage9.1
Overall Experience9.1

Select topics to read reviews

I
IsabelmxMX
Verified booking
couple
Standard Room
Stayed in Sep 1, 2025

"Buena habitación"

9.0

La habitación cuenta con lo necesario.

En general, la habitación es sencilla, pero cumple con la función de llegar a dormir en un lugar cómodo

Helpful?
L
Luis ArturomxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 28, 2025

"Está bien"

8.0

El lugar está bonito y está cerca de la Alhóndiga de Granaditas. El cuarto está amplio y las camas cómodas. En términos generales la estancia estuvo muy bien y disfrutamos mucho de Guanajuato. Hay mucha comunicación con las personas.

No tiene estacionamiento, pero la zona se siente segura para dejar el carro afuera. Lo malo fue que cuando llegamos, nuestro baño estaba cerrado por dentro y después de un viaje de 5 horas, sí se necesita mucho. Después de más de una hora nos dieron la clave de las llaves para entrar a otro cuarto y poder pasar al baño. Y el nuestro lo abrieron hasta la noche. A pesar de lo mucho que tuvimos que esperar por el baño, para salir sí nos presionaron con el el Check Out.

Helpful?
N
NancmxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 20, 2025

"agradable confiable relajante"

9.0

la ubicacion estuvo bien

el dia que llegue no contaba con papel y tambien que la puerta tenia una falla y no se podia abrir la puerta

Helpful?
M
MINERVA AusUS
Verified booking
extended_group
Standard Room
Stayed in Aug 18, 2025

"Excelente opción si viajas en grupo"

9.0

Todo muy bien. Muy limpio. Un buen rinconcito para hospedarse en paz. La zona muy segura, también. Toma unos 20 minutos caminando, llegar del centro de la ciudad a las instalaciones.

Más que no gustarme, si recomendaría que desde el principio se haga la aclaración de que las instalaciones NO tienen estacionamiento, que debes buscar alternativas. Afortunadamente yo no tuve problemas, me estacioné en la calle en un lugar que encontré rápido y no hubo problemas con mi auto.

Helpful?
C
Cesar ArmandomxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 18, 2025

"Engaño al decir parking, parking gratis, parking en la calle"

8.0

El lugar es agradable, cálido, acogedor, limpio, tranquilo.

Está retirado de puntos de interés, para mí es un engaño el que digan estacionamiento gratis, pero en la calle, no hay mucho lugar donde estacionarse, realmente me decepcionó el ver qué no tienen parking y tienes que buscar lugar en la calle o pensión (con costo)

Helpful?
B
BarcenasmxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 15, 2025

"Exceptional"

10.0

Todo muy lindo, limpio y acogedor

Helpful?
L
Li-AnusUS
Verified booking
couple
Standard Room
Stayed in Aug 11, 2025

"Good location and for saving money"

6.0

Good location, very cheap, same day booking and checking in. The drinking water was completely emptied when we checked in so we had to go out at late in the night to buy water, but the staff were responding on whatsapp when we told them the next morning, and replace it the afternoon. Overall, good for short notice stay and for saving money, but I won't choose here for a well-planned vacation.

The drinking water was completely emptied when we checked in so we had to go out at late in the night to buy water, but the staff were responding on whatsapp when we told them the next morning, and replace it the afternoon. The lock of the guest room was very difficult to use, and didn't look reliable at all. The couch was soaked with cleaning product when we moved in (probably due to we book the stay at the same day). So you either have to sit on the bed or prepare to get your pants soaked. The table inside the room was super small so it's inconvenient to eat take out food. One of the soap dispensers in the bathroom was broken and kept falling off. Something wrong with the sheet or blanket that one day I woke up at night due to being extremely itchy. Also, don't expect too much from the kitchenette, it's basically just a shared fridge, sink, and microwave. I doubt their small electric stove would be practical but we didn't try.

Helpful?
V
ValeriamxMX
Verified booking
couple
Standard Room
Stayed in Aug 11, 2025

"Exceptional"

10.0
Helpful?
E
EmilianomxMX
Verified booking
couple
Standard Room
Stayed in Aug 4, 2025

"Very Good"

7.0

Me encanto la decoración, y que la cocineta fuera funcional con microondas y estufa portátil. Estaba muy bien iluminada la habitación.

La habitación rechinaba mucho y el mueble del baño es muy chico.

Helpful?
V
villaronmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jul 22, 2025

"Exceptional"

9.0
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