Ruby Nusa Dua Bali

Friendly people. Nice hotel.

No instructions in room. No hot water in kitchen sink. One socket for kettle, toaster and microwave!

The room was fantastic! All the Novotel facilities were great.

Location is a little far from the beach, but there is a shuttle bus to the Novotel beach club. The pool towel situation is ridiculous! They don't want you to take them to the room and will even call you and hassle you at 6pm to return the towels, even though the pool isn't closed until 8pm!! Also the table tennis facility is very poor. Restaurant is super expensive!

The room is fine. Also the pool is a joy for kids.

Checking in was bad with the staff being very rude and unhelpfull. They couldn't promise us we would get our room because of a miscommunication between the owners and the hotel. They told us they would send us out because of this, although we showed them our reservation. This miscommunication between the host and the hotel took all day only to finally hear at 1800 that the room was indeed ours to stay.

great apartment, spacious, on the hotel premises with access to all hotels facilities (swimming pool, kids club, beach and shuttle, food outlets)

F&f offering at hotel could be better, but good quality

The room was a great size and had a beautiful view over the pool. Beach a close walk and lovely.

Close to one street of shops and restaurants which was an easy walk, it you need to take a taxi to explore further.

Part of the Novotel with access to all their facilities! Fully self-contained 2 BR 2 bath with a big balcony overlooking the main pool. Food was ok but hotel taxi to the main street is cheap and easy. Would definitely stay again!

We stayed in a double bedroom with an ensuite apartment, with a good equipt kitchen, a large living area, and a fabulous balcony with a view. I feel that it is a perfect accommodation for a family with children. The included facilities (Ruby Nusa Dua is located in the Novatel) are great and kid orientated. Thank you to all of the friendly lovely staff.

Nothing to complain about, it was a lovely stay.

The photos do not do it justice. The space is enormous, the amenities and furnishings are wonderful. The room is located in the front looking over the pool. The convenience of being in the Novotel without the high price tag normally associated with it.