Marillia Village

The manager mr. George is the best. All of the personeel are great. Nice hotel.

Comfortable & like home

Nil

Literally everything. The hotel has the most chilled and relaxing feel. A real south East Asian vibe. Great staff and fantastic location.

Absolutely nothing. Loved it.

Mr. George is perfect, he is the best. Also the personel of the hotel are great.

The location of the hotel is oké!

Clean, small and friendly. Staff couldn’t do enough

The only thing which wasn’t perfect was the aircon. We were in a split level apartment and the downstairs kept cool whereas the mezzanine level was very hot even with the aircon on

The location

I am extremely disappointed with my stay at this hotel. From the moment we arrived, the receptionist promised us one of the best rooms with the best view. The room we were given did not match what we had booked: it was very much smaller and less well-equipped. We had informed them in advance that there would be a fourth person, but they did not tell us that this would change our room. We were eventually given a nice room -still small- with a jacuzzi which was appreciated. Breakfast was another big disappointment, with very few options and only pork-based dishes, despite having specified our dietary preferences and allergies when it was asked the first day. None of our requests were considered. This strongly impacted our stay, which was meant to be a bachelorette party. When we brought these issues to their attention, we were met with bad faith counterarguments instead of apologies or any goodwill gesture. I do not recommend this establishment and wish they reconsider the pricing which is not consistent with the service.

location is good, near the beach, the hotel itself looks nice, but that's really all I can say about that.. we initially booked a cocoon room and a split level room thinking my partner's teenage kids could share the room but sleep one in the bed and one on the sofa. They were very nice to upgrade the split to the "honeymoon suite" but it would have been better we think if we had gotten what we had booked. On top of that because I didn't throw the reception girl a party for the upgrade (I was tired from travelling a whole day, and needed a toilet asap so just wanted to get things over with, and now there was no split for the kids so we needed to think about it for a second how we would now organise ourselves) she made it very clear in our further encounters that she didn't like me.

The honeymoon suite looks nice for a suite room, but not THE honeymoon suite. The building gets super hot and it is impossible to sleep without airco, which of course keeps you up. No "do not disturb" sign, so I asked one, solution was locking the gate (there is a little courtyard where the private pool is) so the cleaners know not to come in, but then in the morning the pool guy came and unlocked our gate, so no, this was not the solution. Poolguy also came mega early so sleeping till a normal hour not possible, he watered the plants outside the cocoon room at 7:45am on one occasion. Breakfast quality is poor, very small, all sunny-side-up eggs are made at 8h so if you eat after 9h30 they've turned to plastic (same for the tomato patties) while the cook is right there, would be better to just ask people at the table and give them freshly prepped eggs, also less waste. Milk was off twice, or it was buttermilk maybe.. not labelled correctly then. Cockroaches in the honeymoon suite, designed poorly too, bathroom door didn't close anymore, flusher button never clean, light in "grotto shower" broken, light fixtures next to bed the wrong way round (with the lightbulb in front of the switches..), bed very hard and does not ventilate so you wake up bathing in your own sweat in a hot bed. top shelf of closet very dusty, cleaned it myself before putting clothes there. Was already too expensive for the cocoon and split level tbh. Rooms look way larger in the pictures. After getting around a bit, turned out taxi rides booked via the hotel were up to 15 euro more expensive than average. Reception not always available (neither via phone in room), I messaged the whatsapp number provided but no answer to this day. In the cocoon room the cleaner took away a piece of plastic that they probably thought was rubbish, but was actually a tool to bind your bra straps on your back to make it a 'tank top' design.

Great vibe to this hotel. As the name suggests it's got a village feel with cobbled paths and beautiful fauna all around. The staff are all exceptional, The groundsman is there every morning cleaning the paths, The maids are notified when you go to breakfast so when you come back your room has been cleaned it's all very unintrusive which helps with the relaxed feel. A special shout out to the lady who was running the bar and the chef who, as a member of staff left halfway through our stay were working from 6am to 10pm and did it all with a smile on there faces with a friendly welcome each morning and a nothing is to much trouble attitude throughout the day. If we visit Santorini again this is where we'll be staying.

Leaving to come back home.

Marillia Village is a beautiful hotel, the staff are polite, helpful and are at your beck & call. It's a great hotel for couples and small families, the breakfast was delicious a massive selection of different types of foods all freshly made. Our stay was very comfortable and relaxing, I fully recommend this hotel if you want a quiet relaxing holiday.

N/A

Good location good breakfast

Pool bar did not open till 12 on hold want to get a drink no water nothing