Palam Mansion at Apartment One Residence

1) The bed sheet, pillow case cover & blanket r very comfortable 2) Nice sea view unit

1) toilet shower - drainage choke during shower 2) toilet - only given 1 small toilet paper roll 3) Can feel some floor tiles not intact when stepping on it 4) The smell balls too strong, doesn't need to put in every corners of the unit. Feel uneasy when smell too long 5) only 1 key & 1 card given

Only the lobby looked decent. And the location is close to the ferry terminal.

The lift was too slow. Only 1 was operating. The rooms were bad. The sofas and mattresses were stained. I asked for an extra towel for the second day as my towels were damp but was not given any. The management insisted that 4 is all that they will give. We could not even locate the switch to the balcony for one of our rooms.

The location was excellent. Walking distance to ferry terminal and mall. Ground staffs very courteous and polite.

The sofa bed was so uncomfortable to sit and watch tv. Back ache. Mineral water and coffee and tea no fill up on day 2. We bought coffee. Only 4mineral water provided for 2 days. Only 2 tooth brush provided for room of 3pax.

View

Kolam renang

I super love the location, just beside Batam Centre Ferry Terminal.

Walking distant from ferry terminal

Check in time a bit too late.

LOCATION

ADD DIFFUSER with essential oil perhaps! BEEF UP AIR REFRESHENER on master ensuite especially

Location near to ferry terminal and mall

The accomodation was as described but no more. It is smaller than pictures. The rooms could use maintenance as there was marks on walls. Power points were a mix of universal and English. I didn't expect it to not be serviced. The description did not tell us this. We stayed for 5 nights and there was no service and no change of linens or towels in this time.