Aparthotel Stoll

It was clean and spacious.

The communication was terrible, for some reason they couldn’t accept payment from my card (which I used before and after the booking, so the problem was surely not on my end) so they started text conversation saying, quote “send asap valid credit card details in other hand you may look for another hotel” and “please do it right now before we open the apartment for new booking!”. Now, at that moment I was at a concert that I had been looking forward to for a long time, this happened 48hrs before the check-in and during the Frankfurt book fair period it’s impossible to find anything affordable in the area, needless to say that I didn’t enjoy the concert to try and sort out the issue under the pressure of constant messages from the host threatening to cancel my booking. I eventually managed to pay using another card. In addition if you pick this place to go to Frankfurt, just don’t. It’s 20 mins walking from the station and then another good 40 mins by train which runs every half hour if not less in off-peak times. Lastly for some odd reason they placed a single duvet on a double bed, it was so small that was impossible to tuck it under the mattress and was very uncomfortable as it kept going all over the place all night long. I asked to get it changed and they did…well with one of the same dimensions….

nice location, close to city center but away from busy areas, appartment was great

washing machine did not exist

I have been extra charged because I had to delay my arrival ! Smell and haïr of dogs in the room

I like the place because it's always clean and close to commercial area. Like groceries petrol station and train station

Nothing

The apartment is extremely clean and tidy