Villa Kertelhof Guesthouse

Comfortable bed and nice bathroom; location is very central; lots of room for parking

blanket and pillows could be nicer

All I can say is that this is a wonderful accommodation option, a very rare find, especially considering the price. The bathtub is perfect. The room is quite stylish and retro in a good way. The mattress is extremely comfortable and welcoming. There are a small fridge and a kettle in the room, which is really great. The parking is free. Pet-friendly. Blackout curtains. Smart reading lights. My wife and I enjoyed the extended weekend so much, and a huge fraction of our Hiiumaa impressions was the hotel which felt like our new temporary home.

These are minor comments, however, when the overall impression is so great that minor things jump right into your eyes. I hope it is easy for hosts to improve this, because I really liked the guesthouse. - It would be nice to have some shared outdoor facilities in a garden to enjoy the quiet evenings... Maybe a couple of metal tables and chairs? - It would be nice to have garbage sorting station in a garden, so the guests create less of a mixed waste - It would be great to have face towels in addition to body towels - It would be great to have a hanger hook near the sink - It would be great to have some soap near the sink - It would be great to have a chair or an armchair in the room, even considering how tiny it is - The toilet brush was extremely dirty (while all the other room and bathroom were sparkling clean)

Rooms were quite small but everything that was needed was there. The interior and decor were lovely. Bed and bedding very comfortable. Bathroom with the tub was little dark, maybe extra lighting can be added. I’d also suggest little fridge for water bottles.

I had asked about brekfast and told that the cafeteria downstairs will be open in the morning but that was not the case. I called the manager and she told me that there is a supermarket 300m away where I can buy some stuff....

Communication

Nice and cozy place in Kärdla :)

Location, interior and cleanliness

Too small rooms, no hairdrier

The ease with which the check in happened, simply keys in envelopes, nice.

It was our own problem to find someone who could offer us breakfast, look up extra numbers of people to call to etc. It was weekend so I can understand why no one turned up in the morning, but we marked our preference that we'd like to have breakfast and finally were not offered any.