Southcanal Holidays

Chambre spacieuse située dans un jardin clos. Excellent et copieux petit déjeuner. Accueil chaleureux par Shameer qui est très arrangeant. Pour les Français un topo-guide intéressant à disposition pour connaître tout ce qu''on peut faire à Allepey et dans les environs.

We stayed for one night in a three person AC room (it is 500 extra for an AC room which I recommend getting.) The location of this property was really good! Right next to many cafes/restaurants that are open until late and serve good food, and a short walk to the beach. The train station is a ten minute walk if you're taking a local train to/from another place. Night life is very alive in the area, I remember seeing lots more people coming out after sunset. The staff also maintains good cleanliness at the property. The beds, floor, and bathroom were all very clean. We were given a room in the building adjacent to the traditional home shown in the photos (where all the other rooms are) -- I would've liked to stay in the older home, but all the rooms were double beds only. The owner was very responsive and communicative. He also arranged a great shikara boat for us which my parents really enjoyed, and our onward taxi to Varkala Beach.

The property has a few cats that make a lot of noise at night next to the three person room that we were in. As we also stayed there on a weekend, there were kids playing/making noise until 2am in the soccer ground next to the property. I don't think that would be a problem in the two person rooms located in the old building since that's further away from the cats and the playground. Also quite a few mosquitoes but the owner provided us with a mosquito racket which helped with the problem.

Just satisfactory

No room service available

Hospitality of the hosts, convenient and location of the stay

N/A

400 m from the beach. Cost was affordable

Our stay at this property in Alleppey was very disappointing and uncomfortable. From check-in to check-out, the experience was far below expectations. Starting from the helper to the owner, the entire staff appeared to be drunk and were unable to manage a proper check-in process. There were hidden charges of ₹500 per room just to turn on the AC, which was never mentioned during booking. The rooms were very old, poorly maintained, and did not have the view that was advertised in the property description. The gate is closed at 12 midnight, and guests are not allowed to enter after that. When we questioned this, the staff—including the watchman—behaved very rudely and aggressively. No proper blankets were provided, making the stay uncomfortable. Although the listing mentioned free parking, we were asked to park outside and walk back to the property. For a single night stay, there was no water in the bathroom at night and in the morning, and we had to repeatedly go and ask the staff to turn it on. Overall, the place felt very unsafe for outsiders, especially due to staff behavior and lack of basic facilities. I would strongly not recommend this place to families or anyone looking for a safe and peaceful stay.