Urbanview Hotel Griya Surya Malang by RedDoorz

I liked that the property was cheap.

The room we stayed in was not clean, the bathroom was full of mold and one of the corners of the bedroom had black mold growing in there. Would not book again.

Gute Lage, nettes Personal (leider wenige Englisch kenntnisse)

Badezimmer war katastrophal, komplett verrostet und verschimmelt

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Kamer compleet anders als geboekt (foto's kloppen helemaal niet) Mieren liepen in groepen over het bed, behang zat los, deurklink zat los, badkamer onder de schimmel. Wij zijn zo snel mogelijk weggegaan.

Lokasi, suasana dan lingkungan sangat sesuai krn ga jauh dari UB dan Pasar local plus jalan2 utama, museum dan taman kota

Sayangnya ga ada sarapan

pelayanan staff yang sangat ramah dan membantu

Nothing

The room we were given looked nothing like the photos on Booking.com. Everything was extremely dirty, there were spiders in the bathroom, the bedsheet had holes in it, and both the walls and sanitary fixtures were stained. There was no sofa in the room as advertised, and the smell in the room was unbearable. Soundproofing was very poor. We could hear everything happening in the hall and neighboring rooms. When I asked to be moved to the room shown in the photos, I was told that the pictures were taken 6 years ago and that the furniture and bathroom just got old. The front desk staff were polite, but their English was very limited, and unfortunately, they were unable to help. In the end, my family and I had to urgently find another hotel late at night, which was extremely stressful. This experience was deeply disappointing and not at all what we expected when booking through this platform.

Older budget hotel.

No hot water