Soleluna Locazione Turistica

Salvatore ist sehr freundlich und zuvorkommend. Tolle Lage nahe Ponte Pietra. Inkl. Küche

Zimmer sind ein bisschen hellhörig

Really nice Host, gave me a lot of recommendations for the City. The flat was clean, with everything you need.

This is my worst holiday accommodation experience for years. Stay somewhere else in Verona if you can! Check-in was a nightmare. There was no communication in advance of me arriving so I had no idea what the arrangements were. When I arrived and called, the owner said he would be able to let me in in 20mins but arrived 40mins later. He didn't speak any languages other than Italian - I speak English, German, and French - and seemed annoyed I couldn't understand him. He gave me a contract to sign (again, in Italian only) when I was eventually let in and was impatient when I used my phone to translate it before signing, rolling his eyes and telling me "every other tourist just signs it". The room itself was filthy, particularly the bathroom. There was dirt, dust, and grime everywhere (see photos for an example, but I could have taken 20 photos more like that) and the sheets weren't clean. I was able to wipe new toothpaste stains off the sink in the bathroom with paper when I arrived and they came off, so it seemed the bathroom simply hadn't been cleaned since the last occupant! There is very little privacy. What the photos and description don't make clear enough in my opinion is that you're basically renting a room in a shared flat in a residential block, as you would as a university student. This means that you can all hear each other. The constant rotation of people in different rooms at different times means the kitchen and communal area are never tidy. The room I was in had thin windows and looked out over a busy roundabout, so there is loud traffic all through the night. There isn't much in the neighbourhood and there is a walk into the main city centre. This was fine for me, but for a lot of visitors the location won't be ideal. Verona is a beautify city but staying here really spoilt the experience for me.

Friendly Staff Position

Moisture in the Bathroom Shower No Toiletries (body washing)

The facilities were very good and for a shared kitchen there was plenty of equipment. The host was super helpful and friendly with any questions we had about the place and also provided us with a map which was handy.

The only real negative was our first 2 nights we didn’t have the room we paid for as we paid for one with a balcony but we did our last night. Once the host explained the situation and reassured we could have it for our last day and night.