Jnane Yemma

La gentillesse de Younes , courtois , aimable et réactif cette personne est d’une douceur incroyable , la chambre est équipée de la climatisation indispensable avec la grosse chaleur depuis une semaine et la piscine au calme

La localisation loin de tout Le manque de Clim avec une chaleur qui frôle les 40 deg dans la maison d’hôtes , hall et accueil mais j’espère chambres en sont équipées et un bruit de moteur qui tourne toute la nuit qui vous empêche de vous endormir tard

Lieux très charmant et très calme , personnels d’une grande gentillesse Je vous remercie pour votre accueil

I love the venue. Tranquil and relaxing. Beautiful outlook. Lovely and accommodating staff.

An electrical humming sound all night for the first night. This was rectified on the second night.

The nature surrounding the facility.

1. We were given a downgrade instead of an upgrade when the room we booked had a cooling problem. This was disappointing and felt like a breach of the original booking agreement. 2. The sprinklers waking us up in the middle of the night were a major giveaway to how this hotel is treating their guests. Water was splashing on our door, leaking inside our room. 3. The state of the pool was shocking. The presence of debris, hair, and bugs made it unusable and could potentially be a health hazard. 4. The receptionist's behavior was unprofessional and deceptive. We booked a room with 35m² a large bed, a balcony and a couch but we got a room with old furniture, 14 flies and very slow wifi. 5. There is literally no assistance after 11 pm. 6. The hotel's failure to apologize for the inconveniences we faced was a major oversight. This hotel is priced on the high-end when the staff are seriously lacking professionalism, proactivity, and empathy.

The grounds were gorgeous. The food very good. And the staff so friendly and accommodating.

The place had over booked but offered us a suite that was recently built. There was a few things not completely finished. But over all it was very nice.

The place was very calm we loved it , also the guy in the reception he was very polite and helpful, breakfast also was good

We did check in at 2:00 am after having a very very long flight and drive from Marrakech, we had the breakfast, and then we went back to sleep a bit and then it was 12:00 and one last she called the room and she remind us that we need to do check out, and I told her yes we are coming now, 12:09 she sent another lady to knock the door to ask us to leave! This is what honestly we didn’t like. And I will not think to come back to the place . In 400 m at the roundabout take the second exit and stay on Avenue forces are Royals and 1

Usually I write paragraphs long review in detail, For this one I am going to just write what it feels like staying at this resort (can't call it a Hotel, this is like a place where Celebrities go to when escaping the chaos of Life.) What did we Love: + Exclusiveness + Serenity + Harmony with nature + Tranquility That's All, what else can one ask for in Life these days! 3 quality days of reinvigorating time eating nice quality food which felt like 2 weeks long... Period. Dina & Mohccin are the Artists spearheading the smooth operations and the whole Team involved love their work with passion. THANK YOU All at Jnane Yemma resort, what a special place !!!!

- literally nothing to complain about.

The breakfast was wonderful, the place is very well maintained and has a garden. Good spaces in the rooms.

The place is a little off and at present the roads are under construction, arriving at night in a foreign country can be a little scary, but the place is great. As they have chickens if you have a light sleep you will wake up with the animal sounds. Not bad to start the day early and continue your journey.