Riad Mhidou

The location is wonderful, very serene and peaceful, away from the busy Marrakesh but still within reach. The rooms are very spacious and has a lot of character. The old Moroccan style takes you back into history, and a change from modern style hotels and properties. The two riads are beautiful , one on each side of the land, with a private Riad and a swimming pool in the middle. The staff, specifically Imane and Hanan and the cook, are sweethearts and nothing is too much to ask. I loved the fact we were welcome with our German shepherd. The aircon was a must for us to keep her cool. In the evenings she had a great time running around the ground. The breakfasts were delicious. We had a great time, despite the things that went wrong or mishaps. We met some lovely people there too. This place has so much potential and I would love to come back, but when it has had some attention from the owners.

It is poorly managed. Although Imane is there on site, she is an employee but no manager is there to monitor or responsible. Lots of tiny things that need to be improved which she has no authority over or training. For example in our room the bathroom door lock was broken, sink is blocked, shower leaks and there is unsafe electrical plug in the bathroom. Also at breakfast we were swarmed with (friendly) bees, which became a nuisance with children. The pool, being an outdoor pool, wasn’t filtered constantly so water became cloudy after a while. The water needs to be tested to add the right amount of chemicals. This is down to management who don’t give staff proper training. As all is cooked from fresh you have to expect a delay in food, but sometimes it was too long up to 1.30 hrs and once the tajine was burned. I shouldn’t have paid for it but I felt sorry for them. The hammam and spa have not got back to normal since Covid. This is a big shame as I was really looking forward to it. And the restaurant seating area downstairs were not open either. The pictures on booking of the rooms don’t reflect it, as we had no snacks or towels (we had to ask for them) and it is a bit run down. I hope the owners read this review to bring life back to it as it is a beautiful place and the staff are very hard working.

Nice good size room Lovely breakfast Nice gardens and pool Very friendly staff and good service

Room was a little bit cold but we did come in the winter

It is out of the city with beautiful views around it. On sight private parking was a bonus. There was a issue with the hot water which was resolved on the second day.

It needs to improve on cleanliness. There was dust al around.

it was quiet and out of the city. the gardeners do a great job

it was very dirty, shower without door, half roll of toilet paper, gate closed at night and nobody answered, we had to climb, I had to wander around for an hour before finding someone that could give me breakfast