Natraj Guest House

Great location

I would not recommend this property, especially to women travelling alone or with another female traveller. During our stay, we found what appeared to be bedbugs in the room. We had what looked like typical bedbug bites. We raised this with the property, but from our perspective the issue was not handled properly. We contacted Booking.com, and based on the advice we received, we decided to leave the property and let Booking.com handle the payment dispute. When we tried to leave, the situation became very distressing. In our experience, several male staff members physically blocked our way, the gate was locked, and we felt we were unable to leave. Our luggage was thrown back to the room, staff demanded our passports, and we were filmed without our consent. As two female travellers, being surrounded by several men in this situation felt intimidating and unsafe. The police were called, and we also contacted the official police number ourselves because we felt unable to leave safely. Just to add, police focused on bedbugs and not believing us as "they have never had complaints about bedbugs before" rather than our safety and security concerns. In my view, the situation then became focused mainly on payment rather than on our safety concerns. We felt pressured to resolve the payment issue and withdraw the Booking.com complaint before being able to leave. We eventually left after more than two hours of stress and found alternative accommodation elsewhere. There was also visible mould on the walls and the bathroom was dirty, we asked to have it cleaned but that was unsuccessful. However for me, this was not just a cleanliness issue. It was a serious safety concern. I would not stay here again and would strongly advise other travellers, especially female travellers, to be very cautious.

Posizione super comoda, a due passi dal mare e circondata da vari ristoranti. Camera molto spaziosa. Questa struttura potrebbe avere un buon potenziale ma andrebbero sistemate alcune cose.

Al nostro arrivo abbiamo dovuto richiedere asciugamani, carta igienica e lenzuola perché in camera non c’era nulla. Gli asciugamani presentavano molte macchie di sporco. Abbiamo dovuto farci il letto da soli, non mi è mai successo che non fosse pronto. La colazione non ci è piaciuta, le uova erano colme di olio. Lo staff ha provato a migliorare la colazione chiedendo cosa preferivamo ma nonostante questo non era di nostro gradimento. Il letto è davvero scomodo e ci sono molte zanzare in camera. In molti altri alloggi la doccia non era proprio perfetta, ma qui andrebbe sistemato tutto il bagno.

The location is good right near the beach and on the final day we met the owner who was friendly. Just a shame we didn’t see him before hand

Sadly this was disappointing. We arrived and didn’t have any toilet roll in our room. The towels we were given were filthy along with the bedding. Room overall didn’t feel clean. The shower also had no hot water however it was advertised it did.

Very near to the beach. Conveniently located in the tourist spots where you can find lots of restaurants and travel agents for water activities such as snorkeling/diving. I recommend to stay 2-3 days in Trincomalee to enjoy both water activities and sightseeing.

No aircond

Super lieber Personal und erstklassige Lage!

Sehr unbequeme Betten (extrem Hart, übertrieben hohes Kissen und nur 180cm lang) und ein echtes Mückenproblem

Das Natraj Guest House ist eine Top Unterkunft. Die Lage, das Personal und das Preis-Leistungs-Verhältnis machen dieses Guest House unschlagbar. Besonders der Host ist sehr freundlich und hat uns bei allen Fragen und Problemen geholfen. Wir würden dieses Guest House allen empfehlen die ein paar entspannte Tage am Strand verbringen wollen. Der Strand ist ungefähr 2 Minuten entfernt und super ausgestattet mit Bars und Restaurants. Wir kommen sehr gerne wieder!

Ubytování bylo moc fajn. Hlavně personál co vše zařídil, půjčení skůtru na 24hodin, výlet za delfínama atd. Moc milý personál a hlavně k dětem 😎

Měli jsme smůlu, že naproti byla nějaká velká párty, ale to může být kdekoli.

Very nice and clean room with everything you need! very friendly staff :) would def. come back:)