Welcome Guest House

NO BREAKFAST AVAILABLE AT HOTEL

I WAS INFORMED TIME ABOUT CHECK-IN BUT NO STAFF AT RECEPTION

The location is good, close to the mall so perfect for a staycation. The room was clean and so were the other facilities (except dishcloths). The staff were very nice especially to my 2 year old who ran all over the place. The pool was never too cold, even at night. A beautiful quiet area.

Close to the venue we had to go to.

The room was dirty, when serviced the next day no proper cleaning of the bathroom and did not replenish toiletpaper. Dust was not cleaned and bins not emptied. When we went to the front desk to obtain the WiFi password which did not work, the reception guy was lying on his chair with his bare feet on the table. Not very presentable and very unprofessional. Did not receive any information on breakfast or what we were allowed so had no breakfast on either of the two mornings. Did not answer my message sent through Booking.com. Dstv channels dissapointed us as it was purely sabc channels, kyknet and two other channels. Had to watch sport channels on our phones.

Nice en neat

Outside not so many space to sit

The room was clean.

False advertising claimed to have electric blanket which they did not have the room was vert cold. The kettle did not work and limited DSTV Channels they claim it is open channels. The intercom by the gate did not work I waited 15 minutes by the gat, called the place spoke to Tinashe( Was rude and irritated) on arrival( he wasn't in the facility to welcomed us - gallivanting) he was on his phone paid no attention to me. Inclusion the staff was terrible and the equipment.

Friendly welcome from Tinashe

Wifi was not connecting and the second day it connected but very poor quality and and the single bed in room 1 really needs to be replaced as it nearly ruined everything 👎👎👎. The braai area next to the pool's light not switching on as we were told that it switches on automatically, so we had to light using our cell phones. Tried to contact the manager and he insisted that it would switch on but that never happened.