Penzion Venuša

Location and breakfast

Room itself was fine. The downstairs restaurant's food was good, it's service staff were friendly, fast, and kept all public areas spotless.

The hotel reported my girlfriend to the police for apparently not paying for our room. However, I paid for the room before we arrived via booking.com. she now has to visit the police station for an Interview/hearing, while having done nothing wrong. I had tried to hand my ID as well during check-in to avoid any confusion, however the staff member checking me in refused it. My girlfriend did tell the staff member that I was the one who made the booking. Myself and a booking.com customer support agent tried to contact the property via email this morning, with no response. The property did not answer the customer service agent's phone call either. Customer service agent stated the hotel had not claimed the money that I had paid for the stay. I had been considering booking a second stay later this year, however no longer will be doing so and would strongly recommend against it.

Breakfast served - choice from the menu, restaurant serving desserts and snacks (no main courses)

Only 2 park places in front of the hotel (first to take it, no reservations) and as it is situated in the main street if you are not luck you won't have a place to park