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7.4 / 10 Guest Rating

Palais AL Firdaous Medina

9 rue ketanine ex écoles chaab, Fès al Bali, ma

Palais AL Firdaous Medina - main view

About the Property

Historic Building with Modern Amenities
Experience the charm of a historic building with all the modern amenities you need for a comfortable stay.

Luxurious Rooms with Stunning Views
Relax in beautifully appointed rooms with city views, a flat-screen TV, and a private terrace with mountain views.

Family-Friendly and Wellness-Oriented
Enjoy a family-friendly environment with indoor and outdoor play areas, along with wellness packages for ultimate relaxation.

To book your stay at palais alfirdaous medina and enjoy all these wonderful amenities, visit our website or contact our 24-hour front desk today.

Facilities & Amenities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.4
Very Good26 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the .

Categories

Cleanliness5.4
Service8.4
Location7.9
Room Quality6.4
Amenities8.4
Value for Money7.9
Food and Beverage8.4
Overall Experience6.4

Select topics to read reviews

Y
YassminemaMA
Verified booking
couple
Standard Room
Stayed in Apr 9, 2026

"Exceptional"

10.0
Helpful?
M
Monica ArvinsptPT
Verified booking
family_with_children
Standard Room
Stayed in Jan 2, 2026

"Excellent"

8.0
Helpful?
H
HuberdeDE
Verified booking
family_with_children
Standard Room
Stayed in Dec 29, 2025

"Excellent"

8.0
Helpful?
J
JesusesES
Verified booking
solo_traveller
Standard Room
Stayed in Oct 13, 2025

"No volveria"

3.0

Lo único que me gustó fue el personal

En general todo Tengo que hacer una reclamación a Booking porque en el contrato pone trayecto ida y vuelta al aeropuerto y la vuelta tuve que pagar 30€

Helpful?
S
samuelfrFR
Verified booking
family_with_children
Standard Room
Stayed in Sep 19, 2025

"Nunca mas"

3.0

Mucha calor, el salón sucio, la decoración, el personal grita demasiado por la mañana, la atención muy mala, baño incompleto falta puerta mampara etc...

Helpful?
A
AbdulaeAE
Verified booking
group
Standard Room
Stayed in Apr 23, 2025

"Good"

7.0
Helpful?
S
SimonbeBE
Verified booking
group
Standard Room
Stayed in Feb 11, 2025

"Exceptional"

10.0
Helpful?
M
MonicaesES
Verified booking
family with young children
Standard Room
Stayed in Jan 14, 2025

"I wouldn’t go back, there are plenty of riads to choose from"

4.0

The location is great and the staff was very nice and helpful

Terrible beds, shower door was broken, breakfast was very poor; just a lot of different breads to fill up the table and either honey butter and marmalade on the side

Helpful?
R
RizwangbGB
Verified booking
family with young children
Standard Room
Stayed in Jan 3, 2025

"Never again"

1.0

Authentic and middle of medina

Service from hotel manager was disgraceful. Sent us wrong directions. Sent us to wrong hotel - this after a 6 hour bus journey getting to Fes. Manager promised to come the next day to talk to us. Then decided he wasn't coming because he was "too busy". Ruined stay. Didn't want to be there. Eating breakfast in freezing conditions was just a symbol of a miserable stay. Many items broken in room. Awful wifi in rooms.

Helpful?
C
CaterinadeDE
Verified booking
young couple
Standard Room
Stayed in May 21, 2024

"It’s a good location and pleasant for 1 or 2 nights."

7.0

The location is great if you want to stay right at the heart of the medina. The staff was very welcoming and friendly! The breakfast was huge with a selection of Moroccan bread and excellent tea.

If you’re travelling with a car, this may not be the most convenient, because inside the Medina there simply isn’t any parking available. The first night we got confused, since there are two places with the same name. We had to change hotels after we had already checked in at the wrong one. It is not the Riad’s fault of course, just something to be aware of.

Helpful?
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