NEW FAMILY INN

Location

Floor was dirty Didn’t empty the baskets ( 2 nights) Water up to ankles after shower The room looks like poor office room, not at all like an hotel

comfortable room, easy location to the venue i was visiting.

everything was what i expected for the price.

The WiFi was terrible, not even reaching 1mb in room 8. The staff was nice but the place really needs to be better taken care of. The toilet seat was broken, there was some trash in the stairs and overall felt like there was not a lot of effort in improving the place.

Lousy and worn-out room + bathroom, door from bathroom with direct access from the corridor, could be locked, but could perhaps be opened with a key card, dirty, no heating at arrival - estimated 12 d. Celcius until late evening, demanded an extra blanket and got a real dirty blanket with a huge brown spot, How can you think that this is OK? Next day a new blanket was placed in my room, but too late as the room was now warm. Dirty laundry under the staircase besides the "reception" which was a hole in the wall covered with a wooden plate. Extremely noisy, television with a loud sound until 22.30 pm, noise from the receptionists family/child, and so thin walls that you could hear the neighbor guests using the toilet and snooring. Receptionist did not understand proper English. Except from a mud hut in Africa once, this was my worst experience ever. I cannot see this Family Inn on Booking.com anymore, and I would recommend not to promote this slum again.

The WIFI, but difficult to work the first afternoon/evening in such a cold room

No breakfast, but great for a stop over

The best things is the location, it is really close to metro and the supermarket. It is good value for money

Design of the rooms, mold in the bathroom

Staff member who received us didn't know Italian or English language. We asked so many things but due to language barriers they couldn't provide us like iron for clothes etc.

Response from their receptionist

Spacious with balcony. Subway proximity and most importantly walking distance to the exhibition place where we went. Quite calm and remote area. Fantastic little pizzeria round the corner and big supermarket.

No lift and shower corner is a bit small for bigger people.