le bella1912

Location and all

Not arranging breakfast

I liked the location and the staff were friendly. The air con was really good.

I didn’t get the room that was advertised on booking.com. The walls were old. I feel it needed a slight Reno

Die Lage

Das Badezimmer

. "Had an amazing stay! The staff were friendly, and the room was clean and comfortable." "Great location, excellent amenities, and fantastic service. Highly recommend!" "The hotel exceeded my expectations! The food was delicious, and the views were stunning."

Nothing

L’attività gestita da ragazzi e coordinata da due fratelli, in particolare la ragazza è stata eccezionale. Sempre cordiale, gentile e disponibile a qualsiasi richiesta. Veramente bravi, congratulazioni.

Great location in the fort. Staff were fantastic

Nothing

We liked the location, the staff were very friendly and accommodating. A quint little restaurant bar area, easy to get around the fort.

The photos are extremely misleading. We arrived to find that the rooms were nothing like what was shown on the booking platforms, but as I had trouble walking, we decided to stay the night, in the morning we had a very mediocre breakfast. Although we'll presented disguised as an English breakfast... consisting of a beaten egg, one small sausage, butter jam, and bread that tasted like warm cardboard....tea was good!!! We decided to tell the staff about the misrepresentation of the rooms. The staff decided to call the owner so we could talk to him. His name was Lakshan and he is a Sri Lankan living and working in france He used profanities and abusive language and just started a non-stop one-way barage of shouting and telling us that we shouldn't have stayed there. We should have left if we were unhappy with the room. He did not give me a minute to explain why I wished to speak to him. He was rude and used bad language. When he he realised I was recording him, he got his staff to cut the phone and called me on another phone .... again, screaming and shouting abuse. It's false,advertising, showing pictures of accomadation of a completely different place. The room we had was dark, showers were not working, it was clean but not maintained with old broken stained furniture, broken tiles, and no balcony. We will give this place a minus 100....please don't be fooled by the photos. It's not of LeBella... it's a different place completely