Diamond House

Location for the centre of Rugby is good.

On entering the location there is an unpleasant pungent smell. I discovered that the room was a multiple share toilet which is in a boiler cupboard with no ventilation and an unpleasant old soap in a dish. The shower is added in the room with no extractor fan so there is damp evidence on the walls with peeling wall paperand a musty smell in the carpets that smelt worse than just damp. The bed was unbelievably uncomfortable . The room was not clean enough and the carpet smelt. The sink is grubby and grubby sums up the general quality.

It was quiet, clean and perfect for our stay. We had a room upgrade.

Nothing we disliked

The friendly helpful staff

Friendly, accomodating staff, the room was cosy and clean. Great value for money, especially with free car parking and wifi and walking distance to everything.

Staff were very welcoming, and flexible about breakfast time. The flowering geraniums and succulents in the hallway/conservatory to the breakfast room are gorgeous. The location is great - a short walk to the town centre, so no worries about parking the car.

The bed was a thin foam mattress on a metal frame, and you can feel all the bars. The bedding was thin polycotton, and altogether, it didn't make a comfortable night's sleep. It was otherwise a lovely quiet room and ensuite, but the bed was the main reason for being there, and it really could have been more comfortable.