De Plaashuis

Location, security, comfort and quiet peacefullness

Not applicable

Everything

N/A

The building itself was beautiful and authentic. It is situated right next to a beautiful forest with hiking trails nearby. They helped find my phone when I realized I had lost it in our rush to get home.

Since we were traveling with a toddler, the stairs were a constant worry for us. They were very steep and need some refurbishment to make them more even and safe, especially for wet weather. The room had beautiful african artifacts on the wall. Our toddler was a mission to want to continuously remove and play with them which was a headache because I didn't get a moment of relaxation in. The room didn't provide privacy for the bathroom which was very awkward for my husband. The pillows need replacing as they are caked in dirt. It didn't feel like a guesthouse, which is what one would like to feel when one books a place to stay. We also had to pay a key deposit of R500. This is a total new for me because that should be included in the price one pays for the room... It has been refunded, but when you are confronted with a payment of R500 for a key after traveling all day. Then having to sign a huge page of rules... WT F?! Since when are paying guests forced to sign an entire list of rules? I don't mind signing something small to say if something breaks its my responsibility to pay for it, but a page.... Its a bit of a put off for the establishment that has been advertised on the app. The fact that the booking is also fully nonrefundable is a big problem when plans change and you need to get home asap. We stayed one out of four nights. They got 3 nights bonus from us.... I am sure if tables were turned, the owners also wouldn't be too happy customers.

Nothing at all

There was no breakfast and sleeping blankets were not clean. Poor wifi network. Expensive for nothing

I would not recommend this to my friends

The cenery

Location

I can't believe Booking.com list this on your website. I am opening a case of business fraud with the South African Police against this place. They Force deposits on you not mentioned in their property description and then do not pay refund it despite "guaranteeing" they would. They treat their guests as if they are criminals. It is absolutely shocking.

Asked for a bathroom via booking system which was available, but when got there it was far from the room and did not meet our expectation. Happy with the plan they made to accomodate us.

It's peaceful and quiet. We'll located. Was left undisturbed. Definitely a contractors accommodation. Just enough there for you not to complain. Ideal for short term stay and you4 are willing to ruff it up a bit.

There were no sharp knives example steak knives. No basic cooking utensils example egg lifter. Wifi was only detected by TV. TV had to stand on kitchen table thus no comfort there. Could not leave my pet alone to go to town. Was told it is not allowed.