DLobong Suites Ubud with Bathtub and Garden View

Clean

Location

Nice cafe nearby and padel courts Good location to get a grab into Ubud centre Shower was great and hot

Wifi didn't work in room - 4G also not strong so not much service whatsoever during our stay. TV in room didn't work - receptionist informed us that 3 out of 4 TV's at the suites didn't work. We were told a technician would come to sort it but never did. No mini fridge in room - previous reviews suggest there are fridges in the room so we believe this was taken out because it was faulty and not replaced. No bottles of water were provided on our arrival to the room. We complained to the manager about the lack of adequate services and they wrote back saying we'd get a partial refund for our stay - this refund never got requested and therefore we were unable to afford elsewhere to stay as our jobs required sufficient Wifi. Bath plug doesn't work and leak under the sink. Towels didn't get changed during our 5 night stay, had to ask for toilet paper even when the room had been cleaned. Staff on site were lovely and apologetic regarding any issues. Can't fault them and their service but there are multiple faults with the suite itself and I wouldn't bother staying here especially if you require Wifi or want to watch TV at night.

very clean. attentive staff. very chill location that's still easy to grab into the city. the cafe 2 mins away does a great avo toast and flat white

Superhelpful staff. It is in a beautiful location, the gardens are wonderful. My room was huge, and I loved the shower and bathtub. Lovely and clean. Very good value for money.

It is a little out from downtown. I thought I could walk, but that isn't possible. The very nice staff showed me an app to be picked up by moped/car. The fridge didn't work, and if I had had to use the communal kitchen I would have been disappointed.

Felt like home away from home. Quiet and peaceful location amidst rice fields and coconut trees / forest. Spacious and airy room and bathroom. Smart TV with Netflix, etc. Beautiful garden within the Premises. Common kitchen was always accessible. Mr. Komang provided his best services to make us feel at home and comfortable.

The fridge in our room was inoperational and one bedside lamp was defective. No corrective action was taken. Arranging vegetarian breakfast was a challenge.

Habitación muy amplia y muy limpia. Se respira mucha paz para desconectar del caos de Ubud.

Que no tenían piscina. Eso hubiese sido ya de 12!

People were nice and place was lovely

Sehr schöne Unterkunft mit sehr nettem Personal.

Das Frühstück könnte eventuell etwas ausgeprägter sein. Das ist aber jammern auf sehr hohem Niveau.