Smiths Cottage

Pat and Keith, the owners are exceptional hosts. Booking.com didn't send my booking to them, they were suprised when I turned on. So, the cabin was occupied but they upgraded me by placing me in a cottage. I was the only occupant in the whole cottage.!! They make you feel like a family member instead of a guest. In the morning, they provided transport to the venue where I was having training.

Nothing

The owners Pat and Keith, and the staff were all kind, friendly, helpful. They make you feel your at home. Security is also top notch. I could recommend Smiths Cottage to every one choosing Durban as their location to go on vacation.

Nothing

Everything, Slept somewhere else

Very friendly staff

N/a

The location was ok.

The premises was missrepresented. We booked for a delux room but only found a small wendy house with two single beds pushed together inone corner with hard foam matresses. What made it worse is that the place was advertised as a selfcatering place but the kitchen area was not part of the room and was in use by someone else with ants on the microwave. The place is advertised with WiFi and although they supplied us with the WiFi password, we couldnt use it in the wendy house because of no signal extenders. We couldnt wash properly because the hot and cold water in the shower couldnt be controlled since it seemed like the gass gyser connection was not done properly water was either hot or cold. The room and annemneties was far from what we expected and also did not have airconditioning or a Tv in the room.

Except the fact that we had a place to sleep, nothing to write home about

The owner is rude and very condensending, the management is nosey. They don't change the sheets and the towels. The guests share the kitchen with the stuff, with old pots and cutlery. The owners seems to be a little racist and only white children below 12 are still regarded as children to them

Their place was clean

When we were about to leave the owner was very rude and chasing us away