Ellens Homestay

Location wise near Matnog if you are travelling to that area.

1. No water at some point in time we needed it most to take our shower after a long travel. 2. Shared kitchen - most of the time faucet has no running water. Unable to clean dishes and overall area is not clean. Very basic kitchen utensils and cooking materials. 3. Shared Bathroom - just to be able to take shower need to use this and very small area. 4. Private bath Room - no running water in the afternoon. 5. Room - Basic room facilities TV not working at all. Very small room for 4 pax family. 6. Need to request a new key as the available key in the room was lost by previous guest. Hesitant to leave valuables inside our room. 7. Location - the homestay itself is hard to find unless you ask for local where the area is. No exact guide direction in the area itself.

Friendly staff

Comfort room is too small

Wifi

Low water when showering

The accommodation is worth every penny. It's clean & comfortable to stay in. The view from the terrace is beautiful while having coffee :)

There is no enough staff to cater the needs of the guest. In our case, we left early and no staff is awake/available for us to talk and to gave the keys/additional payments. The location is little bit hard to find.

CHECKING OUT. Not much to like here at all. The only good point was the location which was fairly central. Total rip off.

We didn't like the fact that when we arrived the girl who checked us tried to put us in a room with a shared bathroom when we had booked and paid for a room with private bathroom. When we pointed this out to her she then told us that we would have to pay more if we wanted the private bathroom. Only when we said we would get straight onto Booking.com to complain did she the phone the owner who told us we could have the room we had paid for. The room was very damp as the ceiling was black with mold at one end and water was leaking through the ceiling. Water was running down the end wall and mats had been put on the floor to try to absorb the water. There was no hot water at all and the television didn't work. We couldn't change to another room as the other guest who had been staying a while was sleeping in one room and using the bathroom in another because she couldn't cope with using the communal bathroom which she showed us was basically the size of a small toilet with a shower crammed into it. Quite frankly our room was appalling and a total rip off for the price charged. We honestly paid far less per night in central Manila in a good standard property with modern Aircon, Netflix, lovely free breakfast ever morning, hot water shower, a huge container of free purified water, with really first class security. We have travelled to well over 70 countries and thought we had stayed in one property before that took the title of worst accommodation until we stayed in this place which by far takes the title of worst place ever. If we could give a score ofminus 1 we would. Our neighbours dog has better facilities.