Om Sai Villa Guesthouse

There were plenty of options to eat nearby and it was easy to get an Uber from this location. The room and bathroom were spacious. We really liked all the people who worked there; they were so friendly and helpful. We were very pleased with the breakfasts, which varied every day, as they were very substantial. We would recommend this accommodation. Also, the guesthouse is better than the photos suggest.

Cleanliness and welcoming of staff

No

Positives: Great value for money with breakfast included. Convenient location, not far from the airport. And not in a very busy part of Kolkata Comfortable stay with hot showers and tasty breakfast. Friendly and helpful staff, especially Biswanjit, who made us feel welcome.

Negatives: The floor was very dusty when we arrived, making our clothes and feet dirty. But did get cleaned properly when requested. Slow response when we asked for extra items (sheets, spoons, and a kettle). And staff seemed slightly confused at our requests. Limited flexibility—we asked for extra pillows and toilet roll but didn’t get everything we requested. They seemed a bit too concerned when we used spoons and glasses. And I accidentally broke one small drinking glass and they asked for 100 rupees for damages which seemed quite high. Overall, a good stay and we would stay here again, but it would be even better with a little more attention to cleanliness and guest requests.

It's overall good

Staff, ambience, breakfast, amenities

Nil