Maafushi View

I am writing to express my concerns regarding our recent experience at Maafushi View Hotel. Upon arrival, we encountered several severe issues that made the accommodation uninhabitable, including a bed bug infestation, mold, and significant structural neglect, such as cracked walls, peeling paint, and a pervasive unpleasant odor. These conditions posed serious health risks, and as a result, we left the hotel immediately without staying a single night. We promptly reported the issues to the you and were initially assured that a full refund would be processed. As you have already received the full payment for our booking, we kindly request a refund of $534 This amount includes both the accommodation and food charges. We ask that $500 be transferred to our account promptly. The conditions at Maafushi View Hotel were grossly misrepresented, and under consumer protection laws, services provided must meet the agreed standards. Booking.com’s terms also support that if an accommodation is uninhabitable or inconsistent with the reservation, guests are entitled to a full refund. Given these circumstances, we trust you will take immediate action to address our request. If this matter is not resolved promptly, we will be forced to escalate the issue to the relevant consumer protection authorities and may consider initiating a chargeback through our credit card provider. Thank you for your prompt attention to this matter. We look forward to your swift response and resolution. Sincerely,

We had a full board package. The food was good. We enjoyed the pasta, the grid fish and the fried rice & noodles. Need to make an order two hours before food, then they prepare it with what is available in the market for the day. Girll fish may not be a available every day.

The facilities were a bit basic. The water stopped for half day on our arrival, and the dining area was popular with mosquitos. The shef was nice to us. The staffs were nice, a bit less than warm.

Not satisfied

The room has a strong moldy smell, mosquitoes fly everywhere, the house is wet, must not choose not to complain, no one tube,···

Chef who cook good food rest everything is low grade smell in bathrooms and dirty water

Only food

good

good

Friendly staff very helpful

Nice view