VERO guest house

The pool on point

Nothing everything was on point

-

Cant rate cos I didn't stay there . My booking was cancelled the morning I was due to book in Ouma did call and apologize and said he would be able to help me the next day however I had already booked elsewhere

Nothing, called as a booking was made, arrived and the receptionist was extremely unprofessional.

Nothing, was a complete waste of time.

Booking.com confirmed booking but when I called owner or reception to confirm when I was on my way to cape town they said they are fully booked bye and pur phone down..

The staff and manager was just amazing 👏 they went out of their way to a accommodate us. Love ❤️ the family.

At the moment there's nothing that I didn't like.

I didn’t end up staying because, strangely, the place was fully booked even though it was still listed as available on Booking.com. Since my stay was incomplete, I can't really say I liked anything.

I booked this place, but upon arrival, I had to wait at the gate for at least 30 minutes with no signage indicating the location. As a solo female traveler, I felt unsafe standing outside for that long. The contact person listed on Booking.com doesn’t even stay on the property, making communication extremely difficult. After the long wait, someone finally came out—only to inform me that the place was fully booked. Instead, they suggested another BnB, Monique Guesthouse, which isn’t even listed on Google. They then started calling someone to make last-minute arrangements for me, treating the situation as if it were completely normal. The level of unprofessionalism was staggering. It was clear they had no regard for the fact that they are in the hospitality business. To make matters worse, they casually mentioned that their staff had already left for the day, which explained the complete disorganization. I ultimately chose to leave and book a different hotel, but by then, it was late, and I was exhausted after all the unnecessary delays. This experience was completely unacceptable. If you’re running a hospitality business, act like it—because guests are people, not inconveniences.