The Valley Guest House

It’s so spacious

Hot water is not enough, it gets finished quickly. There was a bad smell from the water pond. Stagnant water was smelly

The staff was very friendly and the place clean very clean and they made us feel welcome

the was a misunderstanding about checking in times but they sorted it out coz on bookings dotcom it's 12:00 pm and when we arrive they said 2pm

The staff was friendly and helpful the bed was comfortable.

The smell of the place was awful both my partner and I have sinusitis and were inflamed the whole time. Whatever they are using please change it. There were coackroaches in the room as well. The bathroom curtain was dirty.

We only liked the bed, because its the same one as I have at home.

When I book with Booing.com I always ask for a ground floor unit, because my husband can't climb stairs (accident) we were put in a second store room We had no shower only a bath. The Microwave was rusted, room was not cleaned properly on Saturday. The Pool is not clean, we had to open the garage (two door connected) by hand, because the motor was broken. We stood outside for about 15minuts before anybody opened the door and the fan in the room was missing a blade. The other tenants made so much noise on Friday night we had to close the windows and the bathroom door. There was nothing for the children to do. The complete setup is just not the quality the we have always had with you. I feel they just took our money and didn't worry about the rest. I don't know how long they have been open, but they will have to pull up there socks if they want to come up to Bookings.com standard. I really feel we must get our money back, our even half of it, because we were let down. DISSIPOINTED IS NOT THE WOORD.

You get what you paid for

The pillows didn’t have a fresh smell

Good customer service

Taps were leaking, ants in the room, tv was not working

The location and the person knocking even before the check out time. That was rude

The location was good n the property too when I get money I would like to book there if I go back to Maritzburg

Nothing..all the things i find there was in a good condition even the employee too treat me well