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9.4 / 10 Guest Rating

Serela Riau Hotel Bandung

Jalan Ll.Re Martadinata No 56, Bandung, West Java, 40114, Bandung, ID

Serela Riau Hotel Bandung - main view

About the Property

Relax and Unwind with Onsite Massages and Karaoke

Indulge in rejuvenating massages or showcase your singing talent with karaoke at Serela Riau Hotel Bandung. Enjoy complimentary wireless internet, concierge services, and a ballroom for events.

Delight Your Tastebuds at Kookaburra Restaurant and Bar

Experience exquisite dining at Kookaburra restaurant, savor 24-hour room service, and unwind at the bar/lounge. Daily buffet breakfasts are available at a fee to start your day right.

Convenient Amenities and Central Location

Benefit from a business center, express check-in, and free valet parking. Stay in one of the 83 air-conditioned rooms with modern amenities. Discover Bandung's attractions like Gedung Sate and Siliwangi Stadium, all within a short distance.

Book your stay at Serela Riau Hotel Bandung for a memorable and relaxing experience in the heart of Bandung.

Facilities & Amenities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Karaoke
Concierge service
Elevator
ATM/banking
Breakfast available (surcharge)

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pamper yourself with onsite massages or enjoy recreation amenities such as karaoke. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
Deluxe Room - Photo 6
Deluxe Room - Photo 7
Deluxe Room - Photo 8
Deluxe Room - Photo 9
1/9

Deluxe Room

1 King Bed301 sq feet Internet - Free WiFi Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Electric kettle, 24-hour room service, and free bottled waterSleep - Premium bedding and blackout drapes/curtains Bathroom - Shower, slippers, and free toiletriesPractical - Safe, desk, and phoneComfort - Air conditioning and daily housekeepingSmoking And Non-Smoking

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe

Non-refundable
Room Only
20% OFF$29.88

$23.9

Includes taxes & fees

Deluxe

Non-refundable
Breakfast Included
20% OFF$42.76

$34.21

Includes taxes & fees
Superior Twin Room - Photo 1
Superior Twin Room - Photo 2
Superior Twin Room - Photo 3
Superior Twin Room - Photo 4
Superior Twin Room - Photo 5
Superior Twin Room - Photo 6
Superior Twin Room - Photo 7
Superior Twin Room - Photo 8
1/8

Superior Twin Room

2 Twin Beds280 sq feet Internet - Free WiFi Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Electric kettle, 24-hour room service, and free bottled waterSleep - Premium bedding and blackout drapes/curtains Bathroom - Shower, slippers, and free toiletriesPractical - Safe, desk, and phoneComfort - Air conditioning and daily housekeepingNon-Smoking

26 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Superior Twin

Non-refundable
Room Only
20% OFF$25.92

$20.74

Includes taxes & fees

Superior Twin

Non-refundable
Breakfast Included
20% OFF$36.59

$29.27

Includes taxes & fees

Guest Reviews

9.4
Exceptional28 verified reviews
AI Summary

Guests highly rate the comfortable accommodation and frequently praise the friendly staff.

Categories

Cleanliness9.5
Service10.0
Location10.0
Room Quality9.5
Amenities8.9
Value for Money8.5
Food and Beverage8.9
Overall Experience9.9

Select topics to read reviews

V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 21, 2013

"Enjoyed and good stay for shopping too"

8.0

Overall, we enjoyed the stay in this hotel as the front office staff has been very helpful. Guide us on our questions well like how to get to city tour and etc. This hotel is walking distance to nearby factory outlet, so get to all the shopping as you love. Hope they will maintain this good service and continue offering good rate. Upon arrival if you have any concern in terms of reaching to hotel. You may drop them an email asking for a pick up.

Helpful?
S
Simon
Verified booking
Standard Room
Stayed in Nov 24, 2013

"Great location and comfy beds with helpful staff."

8.0

Great location. Clean and comfortably with reasonable price. Staff are friendly and helpful.

Helpful?
S
Sims
Verified booking
Standard Room
Stayed in Nov 20, 2013

"Great Location & friendly staff."

10.0

My whole family truely enjoyed our stay. Great location for foods & shopping. I'll be visiting this hotel again in the near future. On the day before we depart, my dad fall sick. He seek assistant from front desk & the staff accompany him to the hospital. Great job by all staff.

Helpful?
M
MmMz
Verified booking
Standard Room
Stayed in Nov 13, 2013

"Highly Recomended."

8.0

I went Grand Serela Riau Bandung for four nights (November, 9 - 11). Booked this hotel online for family vacation at Bandung. Since I read at Hotel Review this hotel had provide an airport transfer to hotel, I was e-mailed the hotel admin to orderthat facilities. Nicely, the hotel admin was reply my e-mail to confirm that service. I sent my flight itinerary to them. On arivel, we ware welcomed by hotel's driver at the airport. On the day we want back to KL, the hotel was paid our taxi to the airport because the driver on other duty. I felt happy with their responsibilities with us. Hotel interior is nice but the room are bleakest especially on the night (not enough light). No ironing facilities, we need to send our cloths to hotel laundry & have charges. Hotel provided a free breakfast. Nice breakfast with verity kind of food. But almost same menu on our four days stayed. Overall, I give highly recommended to others on this Grand Serela Riau Bandung. Nice staff & good commitment to their guests. Thank you to all hotel's staffs.

Helpful?
P
pu3maria
Verified booking
Standard Room
Stayed in Nov 3, 2013

"best location"

8.0

Easy to shop at factory outlet at jln riau

Helpful?
S
sueann
Verified booking
Standard Room
Stayed in Nov 1, 2013

"Only good for its location"

6.0

The customer service was horrible even before the start of the stay. I had emailed them regarding the free airport shuttle but didn't get a reply. Then, I called them and was told that everything was in order but upon arrival, my friend and I waited close to half an hour for the pick up to call (after calling them several times again). They had the cheek to tell me that I didn't arrange for it! Then they took time finding us a room, which was old and its tap was about to come out of the sink. Only the location close to the factory outlets made the choice worthwhile,

Helpful?
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