Host & Stay - Captain's Retreat

Location, Car charger

Bady stained entrance hall carpet, No shower mat downstairs, no place for toiletries, no storage place for food, table was wonky, not enough cutlery, cheap and nasty rusting toilet paper holders and bins. General cleanliness, dusty skirtings and greasy filthy kitchen cupboard tops. No wastepaper bins. Stained chair in lounge. Dining table and chairs were of very poor quality.

Location of the property is superb & it was modern & clean. Has its own parking space which is a bonus in Whitby

Lots of steps up to the property. The communal area outside and around the property are not well kept and don’t reflect the standard of the accommodation. This however may be beyond the control of the accommodation owner.

Really smart, well-decorated and comfortable, a stone's throw from the main streets of Whitby, fast host response, clear instructions given via an app, lovely French doors on the top floor living room, good view of the abbey from the landing window, good water pressure, strong wifi connection, a perfect place to get some work done on my laptop.

I would have preferred one big mattress for the double bed but honestly nitpicking!

The facilities where lovely, clean, beautifully furnished and in an amazing location. There’s a lovely view from the property. Not suitable for anyone who can’t walk up stairs very well.

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Unfortunately l didn’t realise how many steps up to the property Need to highlight more info

Great location and property decoration was very good

The cleanliness of property was not a high standard

This self contained property is in outstanding condition, exceptionally clean and tastefully decorated. Very spacious and with three bedrooms and two shower/bathrooms is ideal for one large or two families sharing. Very close to centre, harbour and beach so excellent place to stay.

I am a reasonably fit and well 62 year old but I struggled with the access to this property. Maybe an oversight of mine when booking. A short walk uphill and then a steep slope to the car park. Lots of very steep steps to the apartment and then of course, two flights of stairs to the kitchen/lounge which is rightfully sited on the top floor. Very attractive and just the way it is but I don't recall it being advertised much when we booked. You must be fit and well to stay here and certainly not suitable for many disabled people.

The location, the view, the cleanliness and most definitely the pillows! Comfiest pillows ever.

it was lovely and clean, welcoming and spacious.

not enough cupboard space in kitchen, no lightbulb for the lamp in living area, ran out of toilet paper.