Gîtes Casalé Di Vito

Endroit très calme, Logement magnifique et fonctionnel Très bon accueil

Pas de réseau Mal isolé ( difficile à chauffer)

le calme solution wifi rapide

qualité des oreillers

nous recommandons cette location (le cottage , avec jaccuzi )

Très bel endroit comme sur les photos, j'y retournerai sans hésiter !

Nous avons loué le gîte avec jaccuzi. Tous à été parfait. Merci aux propriétaire pour toute cette attention pour les locataires . La note de 10 est bien mérité . Il y a le petit + que d'autres gîtes non pas . nous recommandons cette location .

Endroit très calme et agréable

Cadre magnifique hôte très sympa gîte bien équipé J ai apprécié les fournitures filtre dosette bière en cadeau avec miel … séjour reposant le top

Séjour agréable en famille. Très beaux lieux à proximité d’un centre équestre calme

Pas de pression d’eau et peu d’eau chaude. Escalier très raide dans le logement "le paradis ".

I booked Gîtes Casalé Di Vito from July 19th to 26th, hoping for a relaxing holiday with my partner and her 4-year-old son. Unfortunately, the property turned out to be unsuitable and unsafe for a child, and the experience became stressful rather than restful. The upstairs layout was not accurately represented in the listing photos. There was an open-plan bedroom above the staircase, constructed from exposed roof beams with large gaps around the bed—posing a serious fall risk. Most of the upper floor had no doors or barriers, making it impossible to safely contain a young child. I spent the first few days constantly monitoring him, unable to relax. After realizing the situation wasn’t workable, I booked alternative accommodation and contacted the owner, Juliette. She acknowledged the safety concerns and promised a refund for the unused nights. However, despite multiple follow-ups with Booking.com and hours of calls and emails, the refund has still not been processed. Juliette eventually blocked my number, and Booking.com informed me that the hosts had received the money and now needed to issue the refund themselves—despite the issue being flagged early. I provided photographic evidence and was told the refund was granted verbally, but no action followed. The hosts claimed they couldn’t respond to emails, which seems implausible given they manage bookings through the app. This experience has been unnecessarily stressful and disappointing. I would not recommend this property to families with young children, and I urge Booking.com to review the listing and the hosts’ responsiveness. Transparency and safety should be non-negotiable.