Host & Stay - Holmlea Cottage

Such a cute little cottage in an absolutely beautiful setting. Garden was lovely. Everything we could possibly need was provided. So very quiet and up to 14 different species of bird at one time twittering away, beautiful.

There was absolutely nothing that I didn’t like about this property although my partner at 6 foot two did bang his head several times.

Lovely village. Great location for coastal and moorland walks. Lovely coffee shop just up the road

It just felt so comfortable,I didn’t want to leave .

Nothing

We really loved Holmlea Cottage. It was cosy, comfortable and quiet and very well equipped. We couldn’t think of anything else we needed. Also the welcoming box of chocolates was a really nice touch. We would certainly stay there again if holidaying in the area.

We really couldn’t fault it. However, re the bathroom, this was fine for us as we prefer a bath but as there was no shower, this could present a problem for people who prefer a shower or who have less mobility to get in and out of a bath. Maybe a hand held shower in the bath would be a help if not possible for a proper shower to be installed. This would also make it easier to wash one’s hair.

Lovely property, very clean and nicely decorated, in a great location for walks and exploring the North Yorkshire moors. The property owners seemed very nice, they left a box of chocolates and a card to welcome us - the actual property owners seemed lovely, pity they don't manage this property themselves because 'Host & Stay' are the only thing that put us off staying here again, or any other property that they manage.

The host and stay property management company's approach to messaging guests was excessive and over the top. We arrived Friday evening and on Saturday morning when we woke up I had a text a message telling me ' We remind you that check out is tomorrow at 10am' - well of course I wont forget because I booked for 2 nights and the confirmation, previous 2 messages and the link to the webpage telling me about the property had clearly stated that 10am was the checkout time. Is this property company trying to 'add value' for the property owners who use their services. I cannot see what value they add at all. Furthermore you have to pay either £250 deposit with a £10 'processing fee' or pay an extra £25 for insurance - why isnt this included in the cost of the stay? I have never stayed anywhere that required me to pay for additional insurance to stay there, what is this model?

The cottage was very nice. Very clean, great location, no complaints at all with it.

There was no power for 24 hours. This isnt the hosts fault and is probably 1 in a million, however there was no support from the hosts or from the host and stay staff. I would have expected something. The staff didnt even know when i phoned them and thought it might just be a fuse box issue... it obviously wasnt. Lucky i had a power pack or we wouldnt have had sat nav the next day so wouldnt have been able to travel anywhere which would have completely ruined the trip.