First house

It had linen and towels other then that there is nothing good about the property if we could have left straight away we would have but due to there being an event on in the area there wasn’t anywhere that we could have afforded

From the minute we turnt up was awful the glass in the panel of the door was smashed and a thing bit of glass replaced it then when we got in the inside of the door from obviously it being smashed was still sharp washes of glass, the smell was horrendous, the first thing we done was go to the shops to buy air fresheners that only took a little bit of the smell away, the mould, the broken sofa bed, not plug in bath so couldn’t have a bath, the skirting hanging off We couldn’t find anywhere else for our time in Kettering, we didn’t sleep well at all, the two children in the property was up and down all night, also the bathroom is downstairs and both kids were scared to go down alone due to the smashed window So a stay with very little sleep, could on use the 1 sofa to watch tv meaning the kids use the sofa and adults just sat at the table Have more pictures but will only allow me to use 4 Have tried to speak with them through customer service but they have ignored messages

MIESZKANIE NIE NADAWAŁO SIĘ DO ZAMIESZKANIA

MIESZKANIE NIE BYŁO POSPRZĄTANE I GOTOWE NA GOŚCI , ZDJĘCIA NA STRONIE NIE ZGADZAJĄ SIĘ Z TYM W JAKIM STANIE JEST MIESZKANIE BO W TEJ CHWILI MOIM ZDANIEM BEZ REMONTU IE NADAJE SIĘ DO ZAMIESZKANIA, WŁAŚCICIELKA NIE ODDAŁA PIENIĘDZY ZA OPŁACONE 20 DNI POBYTU CZYLI OKOŁO 2000 euro POMIMO TEGO , ŻE MIESZKANIE NIE BYŁO PRZYGOTOWANE DO ZAMIESZKANIA I ZASTANY STAN ZUPEŁNIE NIE ZGADZAŁ SIĘ Z TYM CO BYŁO NA STRONIE

Nothing

The fact the home was double booked & I was informed 1 hour before check in. Other accommodation was extortionate, meaning I traveled to work daily (making my days extremely long) 14.5 hours door to door after dropping the team off.

Spacious and good room sizes. Clean and close to shops.

Very clean and the beds were very comfortable. Excellent customer service. We booked last minute after being let down by our original booking and can't fault the communication. Our messages were answered straight away. We were down for a family wedding and we'd definitely book again if back down visiting family.

There were a few things that need fixed. The back door handle and the toilet door handle in particular. There also wasn't enough cups. There was six of us staying but only three cups.