Jungle lodge

The area was beautiful and the restaurant and facilities were brilliant. Evening entertainment staff were amazing with the kids. The cabin itself had everything we needed.

The cabin wasn't clean and there were lots of bits that needed fixing. The window latches are broken so with the wind the windows caught and let in an awful draft. The sofas are old and tired covered in fabric that has seen better days. Marks on the door casings that could have been clean and mould in the bathrooms. When we went to go to bed and pulled back the duvets there was hair everywhere. We contacted the owner via text and he sent us to one of his other cabins to strip their beds and use that bedding instead........ The heating was great either, there is a control panel that let you put the heating on for up to 4hrs, but with windows that don't fit it was very cold over night and with no extra bedding/blankets it was cold. When we arrived we did not expect so many cabins so tightly together we felt very overlooked. Had this been kept on top of properly I'm sure it would have been a different experience.

The location of the lodge was perfect for us. The lodge itself is really nicely laid out and there was adequate kitchen equipment. I would have liked a cafetiere but that's being picky! Went and bought one so really not a problem. Location on the Shorefield site is lovely and great for walking to Milford. Perfect for car trips to the local area.

The sofas and beds were not comfortable at all. Lovely lodge but a bit tired. I also hadn't realised that when the host said to bring our own supplies that meant bin bags. spare tea towels and any cleaning products other than washing up liquid. Not a problem but if I'd known in advance it would have been better.

Jungle lodge is located on the edge of the site, and the back patio area was very private. Inside the Lodge looks lovely at first!

Where do I start!!! The inside of the Lodge looked great at first. The first thing to go wrong was the boiler, we had to wait two days with no heating or hot water, (not great on cold October days) although the host did call out the engineers as soon as we told him about it. The double bed was very uncomfortable and lumpy, and the bedding didn't smell too good either. We also only had one very flat horrible pillow each! A lot of the blinds and window frames were broken, the front door lock was tricky to lock, especially from the inside at night time! There were codweds everywhere and the dishwasher was full of dirty tableware when we arrived! The outside could have done with a sweep and a good clean. We met with the host to inform him of these issues but sadly, he was full of excuses and did not want to hear about them. I wouldn't stay in this Lodge again, appalling and definitely not worth the £800 we paid!

Beautiful lodge, very calming, everything you need to cook with, two bathrooms