Desert Hideaway #C2

Super clean

We had an awful experience here and would advise to avoid it at all costs. The oven was faulty and due to this we had a severe gas leak; the house was full of fumes when we arrived home on the second day, and we had to call the fire marshall. We were unable to contact Moab Lodging and our host, Tom. We evacuated the building and the fire marshall found alternative accommodation for us. We were told that if left much longer the gas would have reacted with the pilot light on the fireplace and the house could have blown. The customer service from Tom is woefully inadequate. Initially he blamed us for the leak, then he accused us of exaggerating, then he accused us of not trying to contact him. He offered to compensate 2/3s of the stay, but changed his mind when we wouldn't drop the complaint. He did refund one night's stay, but deducted some bogus fees from the price. It was a very stressful and costly experience for us and would not want it to happen to anyone else. We would deem the property too dangerous to stay there. Please note this is the second complaint about a faulty oven at the property.

A great fit for our family of 6.

Lots of room and two bathrooms.

The jet tub did not work,

Awesome location, super clean and well equipped. Highly recommended.

The location was great. Very quiet neighborhood and everyone was very friendly.

Nothing!

This is our second time staying in this home. We love the full size kitchen, large table for dinner and card games. It's nice to have access to the garage . We like that it's far enough to feel like we are out of the chaos of town but close enough to easily access trails and restaurants. The master bedroom is very nice with a large room and bathroom and king sized bed.

Pillows need replaced. I didn't sleep well due to the flat pillows in the master suite.