Montrose House

Location was good, lots of space for everyone. Host was pleasant on the phone when reporting broken sofa and glass in a drawer. Easy to obtain access to property.

No dishwasher tablets, all the crockery, glasses, cutlery were dirty. Property wasn’t clean, hairs and dirt on the kitchen table. Water pressure was great if only one bathroom was being used, but if both showers were being used and then a tap was used, the shower was reduced to a trickle. Broken glass in one bedroom drawers and the sofa leg was broken already. Freezer needed defrosting, leftover food from previous users left in freezer. No cleaning products in kitchen apart from washing up liquid. Check out time was early and no option to amend or change.

Montrose House was perfect for a group. The house itself was stunning, each bedroom was decorated well with beautiful touches. We would definitely stay here again.

N/a

The Fridge/Freezer needed defrosting

Beautiful property Well equipped Let us have early check and late check out

Key lock could be in a better place

Nice and bright property

Lightbulbs out in the kitchen x2 and kitchen lounge area (x1 not even one in). Not enough hand towels for 1 per person. Kitchen cork screw broken. Windows in all rooms were filthy. Blind (large) in the front main bedroom was broken so didn’t open at all. 1 hairdryer for 8 people found on 2nd day. Needed some TLC

Great house. Nice walk into York.

Oven gloves needed.

Great location. Lovely layout . Nice seating area in the yard and good facilities.

There was nothing we didn’t like about the property. The only feedback I would give would be - there were 7 of us and whilst we were provided with a towel for showers there were only hand towels in the bathrooms it would have been preferable to have a hand towel each. When in the house we made breakfast it would have been good to have a sponge of some description to clean the pans. Also some oven clothes as we had to use a tea towel which was wet and resulted in one of our party burning their hand. Small things but would have made a difference. And lastly the checkout time of 10 is very early. 11 or 12 would have been better.