Casa da Guarda

The location is very good but apart from that - NOT VERY MUCH!

The overall state of the property was poor. Ill fitting doors and no handles on any of them. The tiled floor was dirty, the oven had not been cleaned, the barbecue was broken and dirty and could not be used, the log burner had not been cleaned and was full of ashes, one of the water tap controls in the bathroom came off in your hand. The water tap in the kitchen was insecure and wobbled about when used. The pool surround was cracked and the pool itself was dirty, which didn't prevent the local birds from using it as their own bath. The area leading from the house to the pool had jagged rocks sticking up dangerously from the gravelled area. We had an uninvited guest in the shape of a centipede crawling around the living room. The shelves in the freezer were rusty. When we arrived we found the Wi-fi and the television did not work. As a result of the numerous aforementioned issues, although we had booked for seven days, we left after day two. Fortunately bookings.com were brilliant and managed to get the owners permission for us to leave and negotiated a refund on our behalf. The owners response to our concerns when we contacted was, that they allowed us access to the property two hours before the alloted time. This was the case although we had only contacted them to ask if we could park the car outside the gates until the allocated time. They stated that they also did not impose the 300 euro deposit once we stated we would have and early departure time for our return to England and we asked how we would recover our deposit.