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7.7 / 10 Guest Rating

Quetzal Apartment

Rtno Principe, Akumal, Q.R., Akumal, mx

Quetzal Apartment - main view

About the Property

Luxurious Accommodation with Rooftop Pool:
Indulge in a stay at Quetzal Apartment, offering air-conditioned rooms with a rooftop pool to unwind and enjoy stunning views.

Convenient Facilities and Services:
Experience convenience with facilities like a restaurant, 24-hour front desk, full-day security, free WiFi, and paid airport shuttle service, ensuring a hassle-free stay.

Entertainment and Activities for Everyone:
From tennis to windsurfing, a water park to a casino, Quetzal Apartment offers a range of activities. Unwind in the on-site bar or explore the surrounding area for a memorable vacation.

Book now for a luxurious and entertaining stay at Quetzal Apartment in Akumal!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.7
Very Good9 verified reviews
AI Summary

Guests highly rate the good amenities and frequently praise the helpful staff.

Categories

Cleanliness7.0
Service8.5
Location8.0
Room Quality7.5
Amenities8.0
Value for Money7.5
Food and Beverage7.7
Overall Experience7.5

Select topics to read reviews

S
SarahitIT
Verified booking
solo_traveller
Standard Room
Stayed in Apr 12, 2026

"Good"

4.0

La lication

Siamo arrivati e non funzionava internet. L abbiamo fatto presente ma il problema non e stato risolto. Bastava segnalare che era disponbile un altro indirizzo. Per noi era fondamentale avere wifi.

Helpful?
C
ClaytonusUS
Verified booking
couple
Standard Room
Stayed in Apr 3, 2026

"horrible"

1.0

I could not gain entry due to broken lock. could not reach host. booking.com has been useless in trying to get refund

Helpful?
F
florencefrFR
Verified booking
extended_group
Standard Room
Stayed in Feb 23, 2026

"Exceptional"

9.0

Appartement dans un site hyper protégé. Appartement en rez-de-chaussée qui facilite l accès à la piscine. Spa présent sur la terrasse. Présence d un lave linge

L équipement de la cuisine est trop limité si on veut cuisiner et prendre les repas à l appartement. Lors de votre arrivée il y aura une boîte à clé. Il faut repérer dans la réservation le numéro et le bloc de l appartement ainsi que le code de la boite à clés. Il n y a pas de réception.

Helpful?
B
Brenda LizetesES
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Apartamento complicado mal estructurado."

6.0

Que tenía todo el apartamento, estaba muy bien equipado.

Las indicaciones de las llaves y el número del apartamento fue muy difícil llegar a ello, tuvimos que probar con todas las cajas para poder llegar a él, nos ayudaron los de seguridad, pero aún así todo complicado. No dejan claro cuál es el número de apartamento, todo mal, mala experiencia pasamos.

Helpful?
D
DanielfrFR
Verified booking
solo_traveller
Standard Room
Stayed in Jan 17, 2026

"Very Good"

7.0

Problème de fonctionnement de la poignée sur la porte d'entrée des notre arrivée.La poignée ne fonctionne pas. De plus nous n'avons pas eut de QR Code pour rentrer ds la résidence. Nos amis résidents nous ont permis d'y accéder...

Helpful?
M
MARTAesES
Verified booking
family_with_children
Standard Room
Stayed in Oct 31, 2025

"Repetiremos!"

9.0

Todo! Me hubiera quedado a vivir allí! Tener una piscina al lado estaba genial aunque algunos huéspedes hacían fiestas nocturnas y no podíamos dormir con tanto ruido.

El alojamiento tenía algunas reparaciones por hacer aunque estaba muy bien.

Helpful?
S
sandranlNL
Verified booking
family_with_children
Standard Room
Stayed in Jul 27, 2025

"Good"

4.0

Mooi appartement en zwembad.

Het was een mooi appartement maar we waren met 4 personen. De slaapkamer was prima maar de bedank was heel klein en kapot. Hij was aan 1 kant doorgezakt dus je rolde er uit. We hebben dit gemeld maar ze konden hier niks aan doen. Verder was het appartement gelegen op een groot golfresort. Je moest door slagbomen met een qr code steeds het park op rijden. Dit hadden we vooraf niet gezien dat het deel uitmaakte van een groot resort. Verder was er geen wasrek en buiten was neerleggen mocht niet

Helpful?
R
RaulesES
Verified booking
couple
Standard Room
Stayed in Jul 23, 2025

"Exceptional"

9.0
Helpful?
L
LucthTH
Verified booking
solo traveller
Standard Room
Stayed in Jun 1, 2025

"Very good"

8.0

The pool was nice

The hot tub wasn't available and a lot of the cutlery is old and in poor quality

Helpful?