Host & Stay - The Alby

Whitby is beautiful. The house has potential. Great that it caters for 10 people although there is not enough seating in the lounge for 10 people. Location is ok but there is a steep hill up and down to the house, so not one for elderly. Also not one for small children as the bannisters was loose in places.

The drains were blocked front and back, neighbours complained to us as all waste water was pouring into the street, a local councillor turned up to complain and even went to get his own tools to help un block the drains. They must of been aware of the issue before we arrived, as there was a hose and the yard was in a mess. Mould all around the fridge, I cleaned the front but not sides. Must also be damp as paint peeling in kitchen and lounge. We stripped the beds when leaving and found wee stained mattress cover not washed, makeup all over pillow with no protector and wee stains on duvet. Beds very uncomfortable, I think old. I don’t go on holiday to clean mould, liaise with neighbours, unblock vile smelling drains, empty cigarette trays outside, clean fridges and cutlery draws. Car park for 2 cars is questionable. Also you think you are booking through booking.com but the terms and conditions and price is different, as you are bound by host and stay terms and conditions, another company that just helped themselves to take payments from my account without warning and you have to pay a £250 waiver on top of the cost, that they don’t warn you about, which is ok if you have a credit card but not very one does.

Location was excellent, in our group there were three children a dog and two adults and there was plenty of space for us all

Mattress in the master bedroom is ridiculously soft, I think it needs replacing. A lock in the master bedroom door would have been nice. Some instructions on how to use the oven would also have been handy

It was in walking distance to access all attractions in Whitby town centre. However, the apartment was cosy and like home from home and we also spent a lot of time in there. Parking great too!!

Nothing, all good

comfy beds

steps in garden to access property very slippy , gate not attached to wall

It was OK

Was cleaned smelt of fish few other things

size/ bedrooms facilities location

it was a beautiful spacious property great location just a few minutes walk from the station and central activities extremely comfortable and warm. gorgeous showers. loved it just perfect.

the little steep hill to get back up 😝 but it was very short so no problem at all.

The location was great easy to walk into the town, the bed rooms were lovely and light and comfortable. It was great to have some outside space to eat in the garden.

The lounge is a little dark and colder because it is in the basement. The kitchen was not as clean as the rest of the house. The garden needs some care