Botham's Beauty - Blenheim Holiday Home

We loved the styling, the vibe, the spaciousness

There wasn’t enough kindling. Just enough for one fire. And only a couple of fire starters. We were there for 3 nights and ran the fire nightly, so a bit more kindling, matches and starters would have been good.

Beautiful property, warm with plenty fire wood.

Nice property and gardens has a great quiet charm but…

Unfortunately house was style over substance, maintenance is desperately needed to the house and internal equipment, half the power points dont work and hanging off walls, bedroom lamps and fans and internal hearing cooling broken and not working, no power points in main bathroom…there are dirty doonas /blankets with blood stains and dust on them. Needs a deep deep clean and more attention to detail, the little things count especially for what the property costs..

Beautifully presented, comfortable sofas, beds & pillows. Gorgeous outdoor area with a large lawn for children to run around on & the trampoline was a hit. Kitchen was well set up, which was brilliant. We had a blend of our families staying, great grandparents, through to young children & there was good spaces for everyone.

A few more hand tells rather than just one for the main bathrooms would have been great & a large frying pan rather than a selection of small frying pans would have been awesome.

Beautiful old villa tastefully renovated on a large section in the country. It was a very peaceful and relaxing place to stay and perfectly positioned for the family occasion we attended. Trampoline and ball was great for the small child in our group.

Pretty well equipped. Couldn’t find a can opener or a bottle opener.

Big grounds

We had a horrendous experience at Botham’s Beauty - Blenheim’s Holiday Home and Bach Care the management company that runs it. Do not stay here. TLDR - party of 10 including 2 infants under 2. Turned up to moth infestation and a filthy property. The property manager was unresponsive and non existent. Kept our bags locked at all times to protect our clothes and tried to spend as little time as possible in the property. The long story - We arrived around 4pm to find a moth infestation inside the property (both alive and dead). We immediately called the support number which took us through to Bach Care. They picked up relatively quickly but were not helpful at all. They said the property manager was unavailable and they would look for alternative accommodation for us as they were unable to get a cleaning team out to the property. They also said they spent 1.5 hours cleaning the property the day before but that is either a lie or the cleaning time are wholly incompetent as the property was dirty throughout - including cob webs everywhere and sticky cutlery. We had to keep chasing them every 30 minutes for an update. While the agents on the phone were friendly, it was clear they lacked initiative and had no authority for any decision making. It eventually reached 8pm (way too late for us to find alternative accommodation ourselves) and we then went down the route of raising our concerns to booking.com. It was agreed that they would reasonably refund us the 1st nights stay and remove the cleaning fee. The property manager would then visit us at the property at 8am the next morning with a cleaning team to do a full deep clean and we would pay as normal for the 2nd night. I expected the odd moth as I know it’s prone in the area but here they were everywhere. We got ready early for 8am for the property manager and cleaning team yet they failed to show. We called repeatedly and then got told they are not allowed in the property when guests are present.

For 8 women (without their partners), worked pretty well

We hadn't had info on the fact that one of the rooms was outside and we didn't know how to get into it, until by chance found a single piece of paper in a folder on the bench that contained the code for that room. A couple of other things which would be useful, seeing as the property is quite a way from any shops - some oil in the pantry and tea bags. There was coffee for the machine though. Some of the rooms didn't have a mirror or bedside tables for the lamps. There was a lack of instructions for how to leave the beds, rubbish etc on leaving.

It was so warm with the fire places. It was big in the living areas to feed all 12 of us.

I would like to buy it and live there

It was so homely