Beach House Bliss

It was fully equipped and very homely space, close to distance to the beach and shops. Decent neighbourhood.

Nothing.

It’s cozy

The pictures on booking.com and the real place are not the same. The address on booking.com is wrong. We got lost.

Nothing

Everything!!! False advertising, photos doesn’t look close to what the actual place looks like. After 3 the house was still full of tools laying around and handyman still busy in house. Tv didn’t work when we got there. Agent did not introduce or even greeted us just got into her car and drove off talking on her phone. Dustbin full,smelly and broken. Yard looked terrible. Got photos to proof all of this!!!

Nothing. Did not stay, had to look for other accomodation.

Upon arrival at the property, there was a worker working on the property that was not communicated to us. The house was not properly cleaned. The cleanliness of the house was not up to standards. - The bath and toilet were not properly cleaned. - The fridge had cooldrink stains from previous guests. - The stove top was not cleaned. - the floors were not sweeped and mopped properly. Hairs and onion peels were on the floor. - Kitchen table was not wiped clean. We used a wet wipe and it turned out brown. - There was hair between the cutlery. - Table chair still had coffee spills on it. - Dust on shelfs in the house. - The outside braai, is half way broken down. - The property next to it does not match the photos from the app and is a eye sore. - The property is definitely not in an exceptional location. We called the owners and their response was that they are sorry we are not happy with the accommodation and that the property was cleaned. "It's just bread crumbs, hair and an onion peel." We must decide if we want to stay there, they can clean the house again, but where must we wait while the whole house is being cleaned again. When asked if they feel proud or confident renting out a property looking like this he replied, "It's not that dirty." And she said, "We only get good reviews." We had to leave the property and find other accommodation because you cannot stay in a house with conditions like that with a baby. I don't think it is fair to pay for such a property that do not meet the criteria as advertised. A no cancellation and no refund policy is definitely not right if the advertisement is misleading. Unable to share all the photos that we took.

It's was a quiet and welcoming but they need to secure the place

The fence is not secured at all but we didn't have any problem

the house was comfortable and very clean and linen and towels were in good condition. beds were very comfortable. Manager lived closeby and was helpful and friendly.

there is no beachfront to the house its the breakwater rocks then drop to the ocean. they were renovating outside at back of house at some stage - walls were unpainted - not very nice having to look at bare cement walls - braai and back garden was not the same condition as the booking.com picture - neither was the overlooking neighbours house which is in serious disrepair and obviously photoshopped for booking.com site to look acceptable. back and front garden was disappointing as completely neglected - i have photographs to prove this. access gate needs replacing - it is manual and broken wire cut our hands when opening and closing. neighbours dogs use front garden as the bordering fence is broken in places so you have strange dogs to contend with. no outside relaxation seating only dining table and benches you need to drive to beach area and shops and restaurants as its not within easy walking distance. very disappointing. the grounds around the house were very uninviting as they were sandy, no lawn to sit and relax on. Owners need to put much needed effort into upgrading the grounds. No dishwasher or washing machine.