Pen y Cwm Cottage

Lovely location, clean tidy and very good bed which was needed after all the hicking. Only downside is the shower didnt drain very fast

The location was remote but a really pleasant area which I'm sure would be picture perfect in the summer months. A good base for exploring this part of Wales. The accommodation itself has great potential to be fantastic if a more TLC and general decor update was to take place and of course a much needed deep clean.

The cleanliness of the accommodation was really unacceptable and continued to get worse throughout our stay. As a family, we work extremely hard so do not expect to clean and change beds when we arrive at holiday accommodation. On arrival, we had dirty unchanged beds with dog hairs across the linen and what looked like a dog had been sleeping in the foot end of one of the single beds. One of the single beds also had broken slats. The owner was quick to respond to our initial complaint and did apologise and a neighbour was advised to by the landlord to provide a new slat but it just felt like an inconvenience in our very short stay as he provided us with a screwdriver to do it ourselves. The overall cleanliness was appalling with dirty greasy cooker (we chose not to use it as obviously this is not how we live at our own home), dirty placemats, dirty bowls and plates in the cupboard, filthy shower with a smelly build up in the drain/dirty tiles/dirty shower door, mouldy shower mat, mouldy/mildew bathroom walls/ceiling which could have easily been cleaned away in-between stays but it was clearly a build up an an obvious lack of poor hygiene/cleaning, etc. We did obtain photo evidence of our stay. I think for most working families that take short breaks away, it's a real disappointment when accommodation doesn't live up to expectations. Sadly, this is the most disappointing UK stay we have had in a very long time and all down to cleanliness as the cottage itself is really pleasant.

Very cosy and quiet. Great facilities. Excellent location.

Single bed mattresses were very soft

Just so really very quiet and peaceful

loved the coziness, the Fire, the beds were very comfortable too

some cutlery was dirty so had to be washed before use but that wasn’t too much of a problem. the back yard was a bit of a mess and bbq unusable, understand it’s winter though. This is really small things that didn’t effect the beautiful stay!

Cosy and quiet

No garden and a tad more remote than we realised