5 Bed House in Gloucester

Central to where we needed to be.

The sink in the main bathroom was clogged and didn’t drain properly. The WiFi didn’t work at all for anyone. You ask for the configure of the beds of which I asked for 2 doubles and the rest singles but they were all made up as singles.

Spacious

The staff to contact. Boiler is on the way out and producing a horrible droning noise constantly

Lovely house. Large and comfortable. Great for a weekend away with a group of couples. Kitchen/dining area was ideal for cooking and eating together as a group. Nice private garden especially in the hot weather. Nicely decorated rooms and comfortable beds.

Could have benefited from more sofa seating in the living room. As a 9 person house, there was only a 3 person sofa. The showers were both very cold but this was only reported back to me on the last day, otherwise we would have let the hosts know sooner and I’m sure this would have been resolved.

The property was clean and we had everything we needed.

Check in time for those who booked via third party is at 5pm, earlier if you book directly. We booked via booking.com so we had to check in at 5 but we would have preferred an earlier check in. Also need to improve the late check out process. We paid for late check out but there was some confusion which could have been avoided.

it was spotlessly clean

Spacious and clean. Quiet neighbourhood. We found everything we needed to cook. We enjoyed our stay at the house which was a base for days out in the county.

Two dining chairs were broken on arrival and could not be used. A further chair was weak and about to break. We reported the damage immediately. We parked our vehicle in the space front of the house as advised. A neighbour parked on the road almost behind us. It was a tight squeeze to leave. We think this should be addressed by the owners to help future guests.

Location

House was not as described. It only has two bathrooms not four as described. The oven was very dirty. There was not enough cutlery. There were only three dining room chairs in the property, it can sleep up to nine! The walls behind the beds were marked where the beds had been pushed along them. The company that manages the property ask for a large deposit and charge for early check-in, late check-out and cleaning. They did not respond to a message about the lack of chairs though they did offer to pay for the extra forks we had to buy.