ALOE Ecological Beach & Jungle Villas

The bed was comfortable. The cats and the frog in the shower are cute. The property looks pretty and it is next to the beach - morning walk along the beach is very nice. There is a cafe next door offering food and drinks by the beach and it has fire show sometimes.

It was poorly managed and rundown. When we arrived, the swimming pool was filthy. The bath tub looks dirty and doesn’t quite work. The shower head is full of green stuff. There was no mosquito repellent in the room. I listed my requests and they brought some repellent but ignored about the swimming pool. In the evening, I realise there was no hot water in the shower. I texted the butler but as it has passed 10pm she didn’t reply. I had a cold shower that night and when next day the engineer visited, he showed us the hot water adjustment is actually hidden under the sink - the butler could have easily shown us during the reception but she didn’t. The cafe next door is cute, but they played loud rock and metal music until 1am…. The property is clearly aware of the potential noise but they didn’t even prepare ear plugs… We had breakfast at the property next morning and when we came back at 4.30pm, the dirty plates were still not taken away and rooms were not cleaned. And the swimming pool is still filthy. I simply cannot tolerate dirty plates sitting in open air in a tropical country for that long. It is a hygiene hazard. When the engineer came to fix the swimming pool and the hot water in the shower, he didn’t wear any shoes or covers and left dirts all over the room and in the bath tub. The butler was even reluctant to show her face when we had so many problems. The owner likes to reply in poor review “only if you ask”. But the problem is, guests shouldn’t HAVE to ask when it is hotel 101 level services, especially when your room costs more than Marriott’s. By basic I meant things like keeping your swimming pool clean.

Cadre exceptionnel, location de scooter à côté de la villa, plage privée avec restaurant sur la plage, villa exceptionnel avec un personnel au top, je recommande fortement !

Das Haus und der Style der Villa sowie der Pool war sehr schön. Der Service, vor allem Jajah unser butlermädchen hat uns alle Wünsche die man hatte, direkt erfüllt. Man musste nie lange auf etwas warten.

Es gab keine Liegeflächen zum Sonnen. Es gab auch keine Nachttische sowie irgendwelche Möglichkeiten seine Sachen abzulegen. Ebenso ist die Aufteilung der Zimmer etwas schlecht, da direkt ohne Tür und ohne Abtrennung zum Schlafbereich die Toiletten und Duschen offen sind. Einige duschen waren leider auch mit Schimmel überseht.

Η τοποθεσία και η βίλα ήταν πανέμορφα. (Βέβαια η θάλασσα μπροστά είναι μόνο για ομορφιά εμείς δεν κολυμπήσαμε εκεί). Την βίλα την βρίσκαμε πάντα καθαρή κ περιποιημένη

Ο βίλα butler δεν μας υποδέχτηκε ποτέ και γενικά είχαμε συνέχεια θέματα επικοινωνίας μαζί του έγιναν πολλά άστοχα πράγματα από την ώρα άφιξη σας μας μέχρι και την τελευταία μέρα. Αυτός που μας βοήθησε ήταν ο μάνατζερ ο Nui και μας έφτιαξε την διαμονή και το ευχαριστούμε για όλα.

Location of property its wrong. If you want vacations in the middle of the jungle, fine, but that’s not what I booked for. The pin points to a diferent location, but at the rececption they claim to have both, and that the other one its full, althought our reservation was for the one near the pier at Ao Nam Mao.

La décoration, la piscine privée, la vue, la proximité de petits restos pas chers et sympas… tout en restant un endroit calme. Le prix est très élevé pour le pays mais j’ai passé un moment magique 🙂