18PAX 4BR Villa with Kids Swimming Pool, TV, BBQ near SPICE Arena Penang

I liked the host, the cleanliness and location.

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Spacious house

At first, when we arrived at the homestay, it was made to know that the homestay consists of 2 units which are the upper floor and lower floor. So basically we were not allowed to use wholly of the unit. The person in charge told us he forgot to inform which room we can occupy (since this unit has 2 different houses, rooms were allocated according to the number of people staying. Well how can he forget to inform us as we paid RM2500? Whole family members were disappointed and the owner, Mr James Ng didn't manage to come and explain to us in person. So practically we need to share the whole house with other occupants which didn't inform us well on the homestay 2 homestay-settings. We feel that the amount we paid was not as per promised and there was serious misrepresentation on advertising.