Nursery House by Truestays - 3 Bedroom House in Stoke-on-Trent

Only 30 minutes to Alton Tower. Really quite street, and all shop what you need is a 5 minute walk in. Good price

The host was very helpful and was available if I needed anything at any time, great stay

The house was exceptionally clean and the facilities were excellent, everything was provided for. In particular I’d like to acknowledge the staff who were always at the end of a phone or message and responded quickly. There was a slight hiccup midway through the stay (no fault of Truestays) which was dealt with as quickly as possible and the staff couldn’t apologise enough.

The steps were very steep so it would probably help to include this in the Property Information, especially as the bathroom is downstairs. The keysafe is hard to open if you are not deft with your fingers. Keysafe’s aren’t expensive and there are models on the market which are much easier to use and would likely make this a better experience for the guest.

The property was clean and warm, the kitchen was lovely and quite well equipped and the bed was comfortable. Living room was adequate, bedrooms were nicely decorated and the bathroom was clean

Living room carpet was a bit shabby and could do with cleaning or replacing. Only one plug so had to use it in the bath, basin and kitchen sink. There is no hanging rail or wardrobe space so had to hang my clothes on the clothes airer in the bedroom. Kitchen tap wasn’t securely fitted and toilet seat was loose

quiet neighbourhood, good heating, stable internet connection, excellent tv

no dinner table, however we did not really need one, so all is good.