Buller Noire - luxury New Plymouth oceanview home

Location was great. Easy walk in to town. Off-street parking with the two garages.

I hadn't received any communication the morning of our stay in regards to the access, so I emailed. Didn't get a response so arrived at check-in time, 3pm and still hadn't received any email or text. I ended up having to call to get the access code which was then messaged through to me. Was surprised to get a message a few days prior advising that the cleaning would be charged after the stay and needed to provide credit card details. When booking this, the price was advised and it said all fees/charges. Upon receiving the message i went back through to the booking and right at the bottom (you really need to scroll ALL the way down if booking on a phone) there is important information about the cleaning being charged in AUD - was very surprised to see this as I consider this a fee/charge so expected it to be included in the price. Had to suck that up but do feel it should be easier to see this additional charge when booking on a phone.

Everything, the view, location, comfort and style brilliant. The added bonus of the house having a Lift re over 3 floors.

Garaging was very good for 2 of our American cars

We were on the understanding there were 4 bedrooms not 3 and a couch as there were 7 people

The code was sent 2 mins before checkin time. Differing from the 15mins sms text stated in the booking note.

The wind was quite loud in the front two rooms

Location and living area. Access to every laundry facility required including a dryer. Comfortable beds

1 of the 2 garage doors did not work automatically The fold out bed in the lounge wasn't very comfortable due to springs. The stove & oven were hard to work out so a quick guide on wall that a pan needs to be on it to work etc

This place is amazing. Great location and beautiful interior. The views were next level, both at night and day.

Very spacious & comfy house, and furnished & decorated to a high quality. 3 levels, so lots of steps, but there is also a lift which was great when unloading & reloading the car! Minutes from both the beach & the CBD & great views of both Mount Taranaki & the ocean.

With 2 couples sharing it would have been nice to have the second bathroom a little closer to the main guest room, also that bathroom lacks power points, but pretty minor concerns in comparison with the pluses of the house

Specious room and kitchen

Staff are from management company so the early checkin confirmation is not responding in time. Because we have the need for arranging our baby's nap time so it's not family friendly. The kitchyware is not so new and the wood floor is sticky. Cleaning is not up to standard.

Fantastic location! Plenty of room in house, nice and quiet even though close to town centre. Cosy warm gas fire and great outdoor covered balcony. Really enjoyed our stay:) Would have given it 10 out of 10 apart from a few minor issues.

The BBQ was very dirty, husband gave it a good clean. It wasn't very hot so cooked the steaks inside. Remote batteries for fire went flat second night and fire wouldn't work with no back up batteries so we brought a packet next day. No spare rubbish bags for the kitchen bins.