Closson Getaway - Courtyard - Railyard and Plaza

The location was perfect! The apartment had everything we needed.

The bed was too soft for us.

How close I was to everything

Bed was a little softer than I'm accustomed to, the space was warmer than I expected to walk into but turning the a.c on fixed that, and the heightened crime had me on a higher alert.

Thank you for a wonderful Santa Fe experience! The casita was easy to check-in/check-out of, very roomy, comfortable bed & linens, and well-appointed with everything I needed in the kitchen. I felt safe walking to the Railyard and the Plaza. Loved the little backyard private space and the beautiful painted tiles. I also appreciated the remote fan with adjustable light above the bed. Comfortable temperature - a late September visit meant I didn't need AC or heat. I used my projector to watch a movie on that glorious white wall. I would absolutely book again!

Very timely and clear communication with the hosts. Place was really beautiful and had some wonderful interior design details, like the cabinetry woodwork. We loved how authentic it felt and that it gave us a feel for what it would be like to live in one of these types of adobe homes that are abundant in Santa Fe. Very cozy, comfortable, and clean. The location was FANTASTIC! We didn't use our car at all during our stay and were able to walk and bike comfortably and easily everywhere we wanted to go. Also felt very safe.

This is probably not a problem for most people, but given that we are from Alaska, it got a little hot for us at night :). We managed by opening as many windows and doors as possible during the night, and as the property owners suggested. The headboard seemed loose. We don't know if it wasn't attached to the bed or what, but it would hit the wall behind it and make noise any time we moved around on the bed.

Great location to reach Christus St Vincent hospital for husbands surgery Quaint, very clean, nice set up for extended stay

Ad stated no pets allowed. What we needed for my husbands recovery from surgery was peace and quiet. We thought we found the perfect place. On arrival we heard a dog barking, thinking it was nearby, as all the area is very close in to other properties. On day of surgery we returned at 2:30 pm so he could have time to rest before going home next day. All afternoon and until 7:30pm , when owners returned, we listened to a dog bark incessantly in the unit next to us. Tried calling property owners to report and only got either a recorded message or request to inform booking platform. No response there either. At 7:30 as we were packed and leaving we got a return call, asking us to give them time to “investigate”. No, we had had it!! We left!!! Heard back later after numerous emails exchanged that it was a supposed service dog the owners were not required to inform platform of when they booked. Finally a call from property owner informing me of the law, apologizing by saying “damned if you do, damned if you don’t” because one is not required to provide actual service dog training or certification. Only say it is a service dog and they are required to allow them to stay. We fully support the proper use of service animals, but felt we should have been notified before hand. Owner said it is not required to state you will have a service dog when booking. This all makes it very easy for offenders to “follow the law”and tell them after the fact. Owner said he would “try” to refund our unused night. We have been fully charged already. No sign of refund yet, and doubt we ever will. Beware when booking because you can wind up just like us!!! My husband had a very difficult recovery which I believe was in large part due to all the awful noise and drama with property managers and owner. He reminded me it could happen anywhere. Gee thanks! Won’t ever book with this platform or any properties associated with SF properties again.

The bed was not as comfortable as we’d hoped. A bit saggy. We couldn’t get the lockbox open .