The Marvelous Miss Margrave-Close to USC- Jackson-Zoo

Beautiful, comfortable, and location was great.

Nothing

My stay was more for the location, it was better than a hotel therefore it wasn’t all bad!!

The floor made a lot of noises when anybody walked by, the bathroom doors needed to be replaced, the kitchen window was exposed no curtains were there… same thing with the far back bathroom window.

Nothing

Everything, the home was dirty. The location was bad and it had bugs in the room and no one cared that my family and I were there. They wanted us to stay in the home with the bugs in it. We did not get any kind of refund we lost everything to this nasty place and its nasty staff!!!!!!! The base boards are dirty black and the home had an odor!

Location was convenient to our job project site & that was all there was to like!

BEWARE!!!!!!!!!!! DIRTY… old rotten chicken in the oven, roaches in the kitchen, dirty walls throughout the house, dirty shower head, dusty, old sponge for dishes, 70% of the put away dishes were dirty with food residue, dingy towels & washcloths, I could go on!!! DATED… every thing is old & needs updated! UNCOMFORTABLE… the most uncomfortable, cheap mattresses & pillows I have ever slept on! HOT… the ac unit was not cooling the house efficiently, we had to use fans in 100 degree weather. It was still in the 70’s overnight in the house! UNETHICAL BUSINESS… to get out of a refund that was rightfully owed to me, they lied & said there was smoking inside the premises & then further falsely accused us of a crime! They were asked by Booking.com & me to provide proof & could not!!! However, I have pictures of my complaints.. funny how that works!! I travel with my employees every week for my companies business & have never ever encountered such ridiculous allegations & disgusting accommodation!!! I was advised by Booking.com to report this ridiculous & unacceptable behavior to my bank for a full refund since the property was refusing to do the right thing even at the urging of Booking.com!! I was granted a full refund! I am reporting the property owner to the BBB & filing a deformation of character lawsuit! BOOKING.COM HAS BEEN GREAT & EXTREMELY PROMPT & HELPFUL THROUGHOUT THE ENTIRE PROCESS!!!!