Risca Retreat

I liked having the whole house to myself.

I felt the accommodation could have been better if: 1. There was a dish cloth or brush to wash the plates. 2. There was a bedside lamp and table. 3. There were instructions for the cooker, microwave, and washing machine. 4. If there was a later checkout.

Value for money

Garden could do with a little attention

That there was a smart TV and also had a choice of a bath or shower and it was also in a great location

Both double beds need tightening up because if you moved or tried to get comfy,it would make multiple squeaks and it disturbed sleep and woke me and my partner up during the night. Also there were no mirrors available.

a very clean and well-kept house, you had everything you needed in the house, I didn't expect to feel like at home

It was big enough. And had a bath

Didn't realise it was on a council estate. Could have been cleaner, we arrived early and the people were in there, cleaning we assumed, so we went for a coffee. The kitchen was dirty, cupboards had bits in, worktops dirty, toilet not clean and no toilet roll. They left towels and washing toiletries but no toilet roll... It was ok. But needs attention to detail..

There was plenty of room to sleep 3 adults and one child. Liked that there was off street parking. Had all amenities it advertised. A nice touch that a mini wine and tea making condiments were there.

Unfortunately we agreed as a family this property was not up to standard with regard to cleanliness. Even surfaces that required a basic dust hadn’t been done. Cooker was dirty. With regards to health and safety, both light bulbs missing from stairs and hallway lights and no slip mat in the bath/shower (stayed with a 76 year old and 9 year so this was needed) With a very large garden which was overgrown and unusable I don’t feel it can be advertised as having one.