Luxury Spanish Style Getaway

This place was a dump! Very unsanitary!! Holes in the walls and ceiling leaks!!! Host was very deceiving and complicated to work with

We like that we had enough room. Plenty of space for everyone. The kitchen was the pretty nice.

That we came from NC to TX the weather was unfortunately terrible. Half of the guest were able to get to TX on time and the other Half our flights were cancelled so we had to get new flight to be able to enjoy the remaining of our stay in TX. The guests that were able to arrive on time to the reserved home had issues with the pin to get in the home. That we were not able to properly get in the home. We tried calling the host every time he would finally pick up, he was rude sounding as if we were bothering him. On the booking website it states and, in the emails, to call the host if we had questions or issues. The city of Houston power was out so that we could not properly communicate with the Host do to him wanting us to text him. We finally were able to figure out how to use the code to get in the house properly after the fact the host was not responding to us is a timely manner, so I was very upset that we had been scammed. Since the Host wanted to text instead of picking up the phone calls, I had to get out of my Character through a text to tell him how I was not happy with him not helping us with his property and he was not being professional and the WORST host ever. instead of trying to help us with our concerns he began to text me telling me how I was not being professional by keep calling him instead of text. That he was out the country. (We did not have no clue this man was out the country), that something he could have said in the beginning or in the emails so we would had a better understanding as of why our host not picking up his phone to accommodate his guest. I personally never stayed in someone's home I usually book hotels. The experience he gave us I will most likely never use Booking again for house rentals. To sum everything up. The host was rude. He should have had a generator for times when power is out (which we had to spend an additional $600 on a hotel because we did not have hot water or lights in the home so half us got hotels.

Everything my second time staying there....

...

The truth is that the experience was excellent. Unfortunately, an unexpected tornado had just passed through, leaving a lot of mess in the area, and we were without internet for a while. However, they were always attentive to us at all times. The rooms were very nice and comfortable for sleeping and resting, fully equipped and ready to make the most of the stay. Highly recommended. 5 stars.